Mercedes-Benz of Midlothian - Service Center

Credit card Charge is ridiculous and just rude. Car wasn’t even washed after an $1,100 service. Tru Video nice but unnecessary. Alan is always good but I will be shopping around to other MB serv Car wasn’t even washed after an $1,100 service. Tru Video nice but unnecessary. Alan is always good but I will be shopping around to other MB service centers. More

Bob provided excellent service. Scott takes of us every time. Scott is one of the best service advisor I meet in my life. Scott takes of us every time. Scott is one of the best service advisor I meet in my life. More

Excellent service from service advisor. However, $606 seemed a bit steep for a new battery. However, $606 seemed a bit steep for a new battery. More

Visit 1: Door seal reviewed & ordered. Visit 2: After several weeks, I took the afternoon off for a 2pm appointment, waited an hour only to find out the dealership (where I purchased it) Visit 2: After several weeks, I took the afternoon off for a 2pm appointment, waited an hour only to find out the dealership (where I purchased it) ordered the wrong part. wasted my afternoon. Still have to come back for Visit 3 to hopefully get it next time. More

I was in and out in under two hours. Super handy when you are in a time crunch to pick up grandkids. :) Super handy when you are in a time crunch to pick up grandkids. :) More

Every single person in this dealership is wonderful to work with - what a great experience every time! work with - what a great experience every time! More

When I scheduled the appointment the person who scheduled it said the BH service would cost a little over 500 dollars. It actually 1100 it said the BH service would cost a little over 500 dollars. It actually 1100 More

I especially give a special thanks to my Service Writer, Scott Lambert, as Scott always looks out for me to make sure my car does not break down while you on the road at work. Scott Lambert, as Scott always looks out for me to make sure my car does not break down while you on the road at work. More

Very easy to get an appointment with this dealership service center and staff is very nice and professional. service center and staff is very nice and professional. More

Servicing was done very well. Very Fast State Inspection while I waited. Very good customer service. Very Fast State Inspection while I waited. Very good customer service. More