Mercedes-Benz of Midlothian - Service Center

Will Turner was great to work with during our transaction. He was fair, respectful and very professional. transaction. He was fair, respectful and very professional. More

Great overall experience at the service department. Will absolutely visit again when needed. Thank you. Will absolutely visit again when needed. Thank you. More

Friendly atmosphere. ...with knowledgeable attendants, also limited waiting time..it is always a pleasure to visit Mercedes Midlothian..thank you.. ...with knowledgeable attendants, also limited waiting time..it is always a pleasure to visit Mercedes Midlothian..thank you.. More

The staff was very helpful and friendly. Rick Nelson was particularly great to work with! The prices for service were high plus there's an additional fee now to use my card to pay. For that Rick Nelson was particularly great to work with! The prices for service were high plus there's an additional fee now to use my card to pay. For that reason, I will consider going somewhere else for service next time. More

Always professional and this dealership completes service in a timely manner. They make the service experience easy. in a timely manner. They make the service experience easy. More

Very Friendly and helpful the service writers are kinda hard to get in contact with sometimes. Overall a good experience hard to get in contact with sometimes. Overall a good experience More

Ragina Fitz, Service Advisor, listened to my concerns and understood my anxiety due to the age of my E350. She was knowledgeable, professional and addressed all my questions. She took the time to have t understood my anxiety due to the age of my E350. She was knowledgeable, professional and addressed all my questions. She took the time to have the mechanic advise me on what he found. This service experience is the reason I will return to Mercedes of Midlothian for my car service. More

I chose Midlothian not because of the location, but rather the dedication and professionalism of my salesperson. rather the dedication and professionalism of my salesperson. More

Ragina was wonderful. Got me right in and set me up with a loner. The service people told her and she told me to expect the work to be about 2 hours and it took about 4. T Got me right in and set me up with a loner. The service people told her and she told me to expect the work to be about 2 hours and it took about 4. That and the fact that we had asked that they check and correct the pressure in the tires and it was not done are my only complaints. Otherwise a good experience. BTW, the facilities are beautiful and the new cars mighty tempting. More

The folks at Mercedes of Midlothian are always on pointe for us, they are the best! for us, they are the best! More