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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.6
1,264 Reviews

1,264 Reviews of Mercedes-Benz of Midlothian - Service Center

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July 23, 2025

Excellent service, fast and correct diagnostic. Professional attitude and attention to detail. Would highly recommend More

by Spider31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Everyone at this dealership is professional and very friendly. Thankful for everyone at this location More

by KSZOZDA422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke
July 23, 2025

Mercedes always takes such great care of my truck! My service advisor always takes time to make sure I understand exactly what is being done during my service. Mercedes makes me feel appreciated. Than More

by robertasheffield41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

The dealership is awesome but the service concerning loaner cars need to.,be like it use to bring the loaner to the customer I didn't like the idea when I was told to ride in the tow truck. More

by MARY23106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

The staff was incredibly friendly and helpful, and my experience is always great at this location. More

by DARCI.SIDWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyne Hoke
July 22, 2025

Got us in quickly and out in a timely manner . Really appreciate the walk in appointment as we were in route to visit my mom More

by CD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyne Hoke
July 21, 2025

The folks at Midlothian took really good care of us when we had an issue with our Sprinter based RV and were on the road passing through Richmond. They had us back on the road the next day! Thank you so m More

by Rbspahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

Everyone was very courteous and helpful. Had a easy and quick drop off and pick up was just a easy. More

by JOHN.jHELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Very good. But also very expensive. Think about an alternative service provider. We will see More

by enyc3338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Great customer service and I was in and out at a reasonable time.I would recommend this dealership to everyone. More

by Tsmoore16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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