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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,324 Reviews

1,324 Reviews of Mercedes-Benz of Midlothian - Service Center

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October 09, 2024

Scott did a great job as my service advisor as usual. Amanda was great at checkout. More

by HOLDOC51
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Service was completed in a very timely manner. I am pleased that if was done earlier than I expected. More

by MARKALVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Our salesperson went above and beyond to help us with the purchase of a new vehicle. Our sales manager is always very helpful and willing to go the extra mile in order to satisfy the customer. More

by npchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will and Frank Costa
October 05, 2024

Amanda the cashier was fantastic! Not happy about the high price for B service. Nothing wrong with service though. Much better than broad street More

by MLYONS1142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
October 05, 2024

Pleasant & professional service. She followed through from the initial phone call to the car pickup. More

by joanee1820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Excellent service writer. He kept us informed at all times and took care of the problems. More

by jimgreen0650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

It took two weeks of trying to schedule a service appointment. I shared that information each time I would call. I would either be transferred to someone’s voicemail or put on hold endlessly! More

by DRMARLENESCOTT
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheyne
October 01, 2024

Great service . .everything was done in timely matter. As always great customer service. The wait was not long at all More

by GLAMAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

I love bringing my vehicle to the dealership and having them work on my Sprinter van. Scott Lambert is always a straight shooter and enjoy talking with him. More

by mike.rose00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Had an engine failure while on the road from Florida. Alan at Midlothian took care of my vehicle in a timely and professional manner. The head of the service department went above and beyond the call of More

by SROCHE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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