Mercedes-Benz of Midlothian - Service Center

Courtesy, efficiency and always friendliness — those are the top three words I would use to describe my experience. Alan was attentive and timely during my service appointment. the top three words I would use to describe my experience. Alan was attentive and timely during my service appointment. More

Everything was good and Steve was outstanding. Displayed excellent customer service. However, they should check records to make sure no other service is needed when cars come in. Displayed excellent customer service. However, they should check records to make sure no other service is needed when cars come in. More

Didn't fix all my problems. Left message but haven't heard back about my problem Left message but haven't heard back about my problem More

The team got the job done fast. I personally had to show them what was wrong in order to get it fix, but once it was identified they quickly got it repaired. I personally had to show them what was wrong in order to get it fix, but once it was identified they quickly got it repaired. More

Car taken in quickly at appointment time. I was notified by text on the status of the service and when the car was ready. Services were completed faster than quoted. The services were properl I was notified by text on the status of the service and when the car was ready. Services were completed faster than quoted. The services were properly completed and vehicle was clean and ready to go at pick up time. More

Excellent customer service from check in to check out. Outstanding! Thank you Mercedes of Midlothian. Outstanding! Thank you Mercedes of Midlothian. More

My service went well. Mr.Lambert have done a really good job helping with my car. I appreciate the good deeds. Mr.Lambert have done a really good job helping with my car. I appreciate the good deeds. More

The service is remarkable at Midlothian. Glad to meet Ragina after years with Travis. Looking forward to new experiences. Glad to meet Ragina after years with Travis. Looking forward to new experiences. More

Excellent service! Everything done in a timely matter, Great customer service from whole auto servicing team!! Thank you again Everything done in a timely matter, Great customer service from whole auto servicing team!! Thank you again More