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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,083 Reviews

1,083 Reviews of Mercedes-Benz of Midlothian - Service Center

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July 24, 2022

I had excellent service! I have the greatest confidence in Midlothian Mercedes! Thank you everyone for all your help with my tire. More

by Gentilini4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tink Doyle, Joshua Fogg, the Parts Manager, Wilder Hickman So helpful !
Jul 25, 2022 -

Mercedes-Benz of Midlothian responded

Thank you for allowing us to assist you!! We appreciate you taking the time to submit your feedback!!

July 12, 2022

Service work was done efficiently and professionally. Car returned to me nicely cleaned up. Nice job. More

by ciaralsw
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
July 08, 2022

Service advisor - Allen Mansfield is great. Kept me advised of my service request, did an estimate and helped provide a loaner. Great job! More

by dshep73696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Mansfield
July 03, 2022

Agent was ourteous, personable and professional. Work was professional completed in a reasonable amount of time. I was very satisfied. More

by dbtimewilltell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
June 17, 2022

I really appreciate the great customer service I receive every time I bring my car in for service. Thank you Travis and team!! More

by C.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2022

Thank you to Travis and the team for a great experience! I appreciate you trying to buff out the scuffs in my windshield. Although, it couldn't be done there, thanks for calling me and giving me the details More

by King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Melton,
June 05, 2022

Professional, friendly, Willing to resolve issues when they come up. The customer service experience makes me forget how expensive it is to get service on the vehicle More

by Brit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 05, 2022 -

Brit responded

Too many steps to do these bleeding reviews(smiling)

May 29, 2022

I am pleased with the service thus far. Friendly and courteous. I cannot complain about the customer service. More

by Dnandrews123@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

this specific location is always professional, and efficient. the staff always have great customer service! More

by mikhayjahbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Chris
May 22, 2022

I was very pleased with service! The vehicle looked like new when I got it back. Scott was very courteous and personable. Great experience. More

by elson.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lambert, Scott
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