Mercedes-Benz of Midlothian - Service Center

I am always skeptical of dealership maintenance but was very satisfied with the MB-Midlothian service department. They were professional , courteous and capable to handle the recall and fuel hose issue. Th very satisfied with the MB-Midlothian service department. They were professional , courteous and capable to handle the recall and fuel hose issue. The atmosphere of the service and showroom was very pleasant. More

I have always been pleased with the high level of professionalism, courtesy and consideration of M-B employees. professionalism, courtesy and consideration of M-B employees. More

Took extra step to confirm the problem and followed up to make sure I was satisfied make sure I was satisfied More

Representative works hard to ensure customer satisfaction and quality services received. Agent worked hard to ensure problem was resolved. and quality services received. Agent worked hard to ensure problem was resolved. More

The great service provided is one of the main reason I own a Mercedes vehicle. own a Mercedes vehicle. More

Service tech was very helpful, courteous and professional. However, the person checking the cars in was not personable and did not acknowledge us while we stood there waiting. We had to initia professional. However, the person checking the cars in was not personable and did not acknowledge us while we stood there waiting. We had to initiate a very curt dialogue with him. More

excellent service, held up a bit for customers ahead of us, but hey not that long so no problems. I realize that waiting is part of the process. Work was done quickly and correctly. Nothing to stop a five us, but hey not that long so no problems. I realize that waiting is part of the process. Work was done quickly and correctly. Nothing to stop a five star rating! Actually it was an enjoyable experience. More

Mercedes Benz of Midlothian are rock solid…I would Mercedes Benz of Midlothian are rock solid… I would recommend this dealership to friends and family… Mercedes Benz of Midlothian are rock solid… I would recommend this dealership to friends and family… More

I have only dealt with the service department for my Mercedes Forest River Sunseeker RV. Everyone in the sales area are always pleasant and helpful as I go through to the service area. In the service d Mercedes Forest River Sunseeker RV. Everyone in the sales area are always pleasant and helpful as I go through to the service area. In the service department, JD Martz has been wonderful.. He always gives me the right information. He is very direct and and professional. As to the work we have needed, it has always been exactly what we wanted and at the price quoted. We would recommend this dealership to anyone. Even their waiting room and restrooms are nice. More

Been with them since 2012 and their customer service has been nothing less than excellent for my 2 vehicles. been nothing less than excellent for my 2 vehicles. More