Mercedes-Benz of Midlothian - Service Center

The Staff, was very courteous and friendly. Scott was Super nice, I wanted my car clean and he gave me a word of mouth raincheck. The service was quicker than I thought it would be. Super nice, I wanted my car clean and he gave me a word of mouth raincheck. The service was quicker than I thought it would be. More

Travis Melton and Tim Lyons did a first class job servicing my vehicle, did all the work I asked for and recommended additional work that made sense servicing my vehicle, did all the work I asked for and recommended additional work that made sense More

My maintenance advisor, Travis greeted me as soon as I arrived. He processed me in very quickly and had me in a loaner in about 5 minutes and I was on my way. Travis was very professional and knowledg arrived. He processed me in very quickly and had me in a loaner in about 5 minutes and I was on my way. Travis was very professional and knowledgeable. More

The service department was prepared and ready to receive my car with care and efficiency. my car with care and efficiency. More

Brought the vehicle back to life thanks so much it’s was great service from the first call great service from the first call More

I brought my Sprinter based motorhome in for a recall and because they did a full inspection, they detected a failed valve stem on one of my interior tires. Could have been awful if they hadn't fixed it. J because they did a full inspection, they detected a failed valve stem on one of my interior tires. Could have been awful if they hadn't fixed it. JD is a great service advisor More

The experience was great. Customer service is my number one priority and priced. My vehicle was ready the same day. I am very pleased. Thank you one priority and priced. My vehicle was ready the same day. I am very pleased. Thank you More

Our service advisor Allan was excellent! Great service all around! Everyone was very customer friendly! Great service! Our car was serviced very well. No issues at all! Thanks! all around! Everyone was very customer friendly! Great service! Our car was serviced very well. No issues at all! Thanks! More

Pleasant to work with at the service department. Would definitely recommend and come back to have my car serviced again! Excellent service and knowledgeable too. definitely recommend and come back to have my car serviced again! Excellent service and knowledgeable too. More

Our service manager was outstanding. I appreciate him working with our tight schedule. I did have to drive 40 minutes to get the appointment with the service person. The people who book the appointme working with our tight schedule. I did have to drive 40 minutes to get the appointment with the service person. The people who book the appointment were not helpful, and had me booked out 2 weeks. Thank goodness my efforts in going in person to make the appointment paid off. Everyone is the dealership was courteous and friendly. More