Mercedes-Benz of Midlothian - Service Center

Excellent customer service as always. Great team of folks here. They did a thorough inspection of my car. They provided video footage explaining everything. Great team of folks here. They did a thorough inspection of my car. They provided video footage explaining everything. More

Friendly, courteous, knowledgeable, helpful clean, outstanding, deserving, sympathetic and empathetic to customers needs, efficient, great listeners. outstanding, deserving, sympathetic and empathetic to customers needs, efficient, great listeners. More

Great people to work with! ! Never ever have had any issues what so ever ! Have a great day ! Never ever have had any issues what so ever ! Have a great day More

Alan has been super to work with. His patience in diagnosing my problem has been impressive. His patience in diagnosing my problem has been impressive. More

Excellent experience, the staff was great, extremely helpful, clean facility and timely service. The bonus was the video of my service. helpful, clean facility and timely service. The bonus was the video of my service. More

Very professional and accommodating. Am happy with the results of repair and with the level of service. Am happy with the results of repair and with the level of service. More

The dealership is very attentive, professional and knowledgeable about any all aspects of of their vehicles. knowledgeable about any all aspects of of their vehicles. More

From my purchase over 2 years ago to servicing, I am very pleased. Ragina is excellent, professional, and very helpful as my service coordinator. All work done has been scheduled maintenance which makes me v pleased. Ragina is excellent, professional, and very helpful as my service coordinator. All work done has been scheduled maintenance which makes me very pleased with quality of my certified pre-owned 2021 Mercedes. I will continue to recommend this dealership to my family and friends. More

They usually do a good job. But right now the wiper blade on the driver side leaves a dirty spot on the window. Should I bring it in or call? But right now the wiper blade on the driver side leaves a dirty spot on the window. Should I bring it in or call? More

I don’t understand why the dealership charge extra from the initial diagnostic to diagnose the obvious problem in my vehicle like coolant leak and spark plug. the initial diagnostic to diagnose the obvious problem in my vehicle like coolant leak and spark plug. More