Back

Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,133 Reviews

1,133 Reviews of Mercedes-Benz of Midlothian - Service Center

Sort by
February 14, 2020

Excellent work and work was finished on time These folks Excellent work and work was finished on time These folks make you feel important Brian our service advisor is top notch Would have no company wo More

by MBS sprinter
Recommend Dealer
Yes
Employees Worked With
Brain, Ryan Pulley
February 02, 2020

Very friendly and competent group Very helpful in taking care of our vehicle's service needs. People are very friendly and knowledgeable. Would recommend them for both buying and ser More

by Bob314159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
January 30, 2020

great service Bryan went way beyond what was expected to make sure our car was repaired properly. He listened well to our issues and made a plan of action to make More

by Jack B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Parker
January 17, 2020

My car runs smoothy after the servicer. Need more details when they wash the cars. They also need more loaners available to Services. Finished with my service in good time. More

by clloyd5757
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
January 08, 2020

Excellent Took car in for A service without an appointment and Travis worked us in. Got car back within a few hours and washed. Service employees were very help More

by Sbfarrar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
January 06, 2020

Always exceptional service, and Bill Cochrane, who sold me my car, goes above and beyond to make it a wonderful experience every time. I’ll be back again and again. More

by MT
Recommend Dealer
Yes
Employees Worked With
Bill Cochrane and Alan (Service)
December 30, 2019

Excellent Service! The scheduling of the service was quick and efficient. I was greeted very promptly upon arrival and Ryan provided me with a detailed list of exactly More

by cecil.broom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
December 19, 2019

Expedited required service to allow drive home for Christmas The "check engine light" on our E350 came on. We learned there was a recall to fix this. We called and asked if we could bring the car in that day ( More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Melton, Brian Parker
November 30, 2019

Notified about service needed I was informed of service needed and given the opportunity to address the matter. The automobile was serviced in a timely manner. The customer service More

by William M Pitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker and Nat. Fowler
November 29, 2019

We were pleased with the service offered. Everyone was pleasant, professional and helpful. They researched the unusual recall on our vehicle and despite the pressure of numerous vehicles requiring servic More

by Avitable
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
...
87
...