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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,135 Reviews

1,135 Reviews of Mercedes-Benz of Midlothian - Service Center

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November 30, 2019

Notified about service needed I was informed of service needed and given the opportunity to address the matter. The automobile was serviced in a timely manner. The customer service More

by William M Pitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker and Nat. Fowler
November 29, 2019

We were pleased with the service offered. Everyone was pleasant, professional and helpful. They researched the unusual recall on our vehicle and despite the pressure of numerous vehicles requiring servic More

by Avitable
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
November 22, 2019

Awesome coustermer service Friendly staff and gets the work done in a timely fashion . I highly recommend this place I enjoy visiting the staff and will always do business with More

by rclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
wilder , Sean
November 01, 2019

Excellent Service!! Overall Excellence!!! Thank you Midlothian Mercedes for your excellent service and want to thank Travis Melton for making my annual service experience More

by JLupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Melton
October 18, 2019

Service team is always reliable and courteous. Easy to work with and to schedule a loaner car for the day. Makes getting regular service easy. More

by CHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
October 08, 2019

very professional The service representative explain what had to be done and let me know how much time it would take to complete the job.Service was done in a timely ma More

by Pate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none
October 08, 2019

Pulled in about a half hour earlier than my scheduled appointment. Travis and his team went right to work. Waiting area was a little tight, but the coffee helped. 2 hours later, the work was complete More

by Winnebago View 2015
Recommend Dealer
Yes
Employees Worked With
Travis
August 27, 2019

An Experience in Excellence I have an hearing impairment and this has not lessened my experience and vehicle servicing with this dealer. The help and service is outstanding and More

by Douglas 1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
August 05, 2019

regular maintance services I purchased my vehicle used from another dealer-ship, but they were able to find all the records on it. There was some minor issues that they found an More

by Ronnie & Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freund
July 27, 2019

Experience exceeded expectations I received an appointed time of which was well within reasonable..Great communication from my Service Advisor and timely service at Fair price.. High More

by Baydawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Melton
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