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Mercedes-Benz of Midlothian - Service Center

Midlothian, VA

4.5
1,137 Reviews

1,137 Reviews of Mercedes-Benz of Midlothian - Service Center

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December 30, 2019

Excellent Service! The scheduling of the service was quick and efficient. I was greeted very promptly upon arrival and Ryan provided me with a detailed list of exactly More

by cecil.broom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
December 19, 2019

Expedited required service to allow drive home for Christmas The "check engine light" on our E350 came on. We learned there was a recall to fix this. We called and asked if we could bring the car in that day ( More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Melton, Brian Parker
November 30, 2019

Notified about service needed I was informed of service needed and given the opportunity to address the matter. The automobile was serviced in a timely manner. The customer service More

by William M Pitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker and Nat. Fowler
November 29, 2019

We were pleased with the service offered. Everyone was pleasant, professional and helpful. They researched the unusual recall on our vehicle and despite the pressure of numerous vehicles requiring servic More

by Avitable
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
November 22, 2019

Awesome coustermer service Friendly staff and gets the work done in a timely fashion . I highly recommend this place I enjoy visiting the staff and will always do business with More

by rclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
wilder , Sean
November 01, 2019

Excellent Service!! Overall Excellence!!! Thank you Midlothian Mercedes for your excellent service and want to thank Travis Melton for making my annual service experience More

by JLupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Melton
October 18, 2019

Service team is always reliable and courteous. Easy to work with and to schedule a loaner car for the day. Makes getting regular service easy. More

by CHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
October 08, 2019

very professional The service representative explain what had to be done and let me know how much time it would take to complete the job.Service was done in a timely ma More

by Pate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none
October 08, 2019

Pulled in about a half hour earlier than my scheduled appointment. Travis and his team went right to work. Waiting area was a little tight, but the coffee helped. 2 hours later, the work was complete More

by Winnebago View 2015
Recommend Dealer
Yes
Employees Worked With
Travis
August 27, 2019

An Experience in Excellence I have an hearing impairment and this has not lessened my experience and vehicle servicing with this dealer. The help and service is outstanding and More

by Douglas 1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
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