Mercedes-Benz of Midlothian - Service Center

very professional The service representative explain what had to be done and let me know how much time it would take to complete the job.Service was done in a timely ma The service representative explain what had to be done and let me know how much time it would take to complete the job.Service was done in a timely manner. More

Pulled in about a half hour earlier than my scheduled appointment. Travis and his team went right to work. Waiting area was a little tight, but the coffee helped. 2 hours later, the work was complete appointment. Travis and his team went right to work. Waiting area was a little tight, but the coffee helped. 2 hours later, the work was completed and I was out the door! I was really happy with the service! 2015 Winnebago View J on the MB Sprinter chassis. More

An Experience in Excellence I have an hearing impairment and this has not lessened my experience and vehicle servicing with this dealer. The help and service is outstanding and I have an hearing impairment and this has not lessened my experience and vehicle servicing with this dealer. The help and service is outstanding and much appreciated. More

regular maintance services I purchased my vehicle used from another dealer-ship, but they were able to find all the records on it. There was some minor issues that they found an I purchased my vehicle used from another dealer-ship, but they were able to find all the records on it. There was some minor issues that they found and was able to quickly correct the problem. the online portal to schedule a services was easy to navigate and to explain the issues that you were experiencing. I appreciate how they honor and value the comment to our Armed Service Members. More

Experience exceeded expectations I received an appointed time of which was well within reasonable..Great communication from my Service Advisor and timely service at Fair price.. High I received an appointed time of which was well within reasonable..Great communication from my Service Advisor and timely service at Fair price.. Highly recommend.. More

Great customer care, impeccable service The team at the dealer was quick, professional, received my car, gave me a loaner for the day, and once all was ready I came to pick it up, it was all The team at the dealer was quick, professional, received my car, gave me a loaner for the day, and once all was ready I came to pick it up, it was all cleaned up inside and out, again courteous and speedy service. Definitely recommend it. More

Great Service Great all around service, great comfortable facilities. Michael Moore is great to deal with and he is very courteous and helpful. Location ea Great all around service, great comfortable facilities. Michael Moore is great to deal with and he is very courteous and helpful. Location easy to find! More

Professional The sales and service departments are simply stellar. This is my preferred dealership to work with, and I drive MB today because the dealer experience The sales and service departments are simply stellar. This is my preferred dealership to work with, and I drive MB today because the dealer experience is as good as the cars! More

$30k in maintenance over 3 years, under 15k miles driven worst place I have ever dealt with hands down. $30,000 thrown at problems they never resolved on a common vehicle. Diesel Sprinter Van with less than worst place I have ever dealt with hands down. $30,000 thrown at problems they never resolved on a common vehicle. Diesel Sprinter Van with less than average miles. We ended up trashing the vehicle and buying two Fords and an Isuzu as replacements. Truck looked great but would not stay running for any amount of money I paid them. I would recommend public transportation before I purchased or let these guys touch a vehicle of mine again. If it was not repairable, why drain a good customers wallet? More

Thank you Mike! Outstanding service was provided by Mike Moore. He took our vehicle in and provided us with a loaner while our vehicle was serviced. Service was perfo Outstanding service was provided by Mike Moore. He took our vehicle in and provided us with a loaner while our vehicle was serviced. Service was performed, and our car was returned in a timely manner, as well as surprising us with a courtesy car wash. Thank you Mike! More