Mercedes-Benz of Midlothian - Service Center

World Class I cannot say enough good things about Michael Moore and the staff at Mercedes of Midlothian. They make you fell like family, yet treat you like a VIP. I cannot say enough good things about Michael Moore and the staff at Mercedes of Midlothian. They make you fell like family, yet treat you like a VIP. I highly recommend purchasing and having your car maintained by this dealership. Will never purchase anywhere else. Sales, Service and Ownership 5 Stars! More

Excellent Service Service team was very friendly. I was most impressed by the fact they didn't try to get me to pay for services I really didn't need. I was in and ou Service team was very friendly. I was most impressed by the fact they didn't try to get me to pay for services I really didn't need. I was in and out of the facility in no time. Great job!!! More

Very professional Micheal got the shop foreman to ride with me to diagnose a transient shifting issue in a used vehicle I just purchased. All were knowledgeable and pro Micheal got the shop foreman to ride with me to diagnose a transient shifting issue in a used vehicle I just purchased. All were knowledgeable and professional. More

Recall work Our service person, Travis, got us in and fixed expeditiously even though there were many customers there for the same reason. It was greatly appreci Our service person, Travis, got us in and fixed expeditiously even though there were many customers there for the same reason. It was greatly appreciated. More

Service excellence Staff prompt, polite, knowledgeable, professional. I drive a lot and am confident in the staff as they provide regular service for my vehicle. Highl Staff prompt, polite, knowledgeable, professional. I drive a lot and am confident in the staff as they provide regular service for my vehicle. Highly recommend! More

Annual Service Went to dealership for oil change and sticker. While on way to dealership my engine light came on. Turned out to be an air sensor which they replace Went to dealership for oil change and sticker. While on way to dealership my engine light came on. Turned out to be an air sensor which they replaced. Also, the discovered there was a recall of the airbag which they also replaced. Nice that they did everything at once so only needed to do a single visit. More

Superb service! The whole team from the sales person to the service technician works hand in hand together to meet the customer needs. Like a well oil machine. The whole team from the sales person to the service technician works hand in hand together to meet the customer needs. Like a well oil machine. More

Great Service! I appreciated the service technician and team reviewing my car and Brian Parker walking me through what was needed on my car. In particular, related I appreciated the service technician and team reviewing my car and Brian Parker walking me through what was needed on my car. In particular, related to the brake pads and rotors and the recommendation on when to have these replaced. I will certainly be back as you have earned my trust! More

Excellent service department I was told I couldn’t get an appointment for almost 8 when my car had to be towed to Mercedes Benz Midlothian. I was pleasantly surprised when they co I was told I couldn’t get an appointment for almost 8 when my car had to be towed to Mercedes Benz Midlothian. I was pleasantly surprised when they contacted me the next day and had already diagnosed the issues and had my estimate. My car was ready in three days and runs like new. Their service department is top notch and I would highly recommend the. More

Everyone was marvelous,my son call the company Merseynebenez Which he love you all, in the future we will get newer version. Travis you are world class 💫💫💫💫💫 I love my mersenybenez my Simon said and you all Which he love you all, in the future we will get newer version. Travis you are world class 💫💫💫💫💫 I love my mersenybenez my Simon said and you all are the best. You turn all my sadness from the people I bought the from into joy. Thank you from my heart. I will travel about 30 to 45 minutes to service my car with you all my new family. More