Mercedes-Benz of Morristown

Paul, my service advisor is great...courteous, knowledgeable and patient...willing to take the time to explain what service is needed and why, so you as the customer Are informed and can make a de knowledgeable and patient...willing to take the time to explain what service is needed and why, so you as the customer Are informed and can make a decision if the service is needed or can be postponed to your next trip...highly recommended More

Service Rep - Alex Marshall Alex Marshall has been my personal service representative at MB of Morristown for over 10+ years. He is always very friendly, straight-forward and dir Alex Marshall has been my personal service representative at MB of Morristown for over 10+ years. He is always very friendly, straight-forward and direct with his advice and opinion regarding my MB cars. Alex consistently delivers beyond expectations in all areas. He is one of the reasons I have continued to use this dealership. Overall, this dealership is a first-class operation. More

MBM has wonderful service advisors as well as a first class operation . I’ve been a customer for over 20 yrs and highly recommend them. class operation . I’ve been a customer for over 20 yrs and highly recommend them. More

Best customer service Alex always goes and beyond. Best customer service ever! Always makes drop off so easy! And keeps me up to date on status and repair times! Alex always goes and beyond. Best customer service ever! Always makes drop off so easy! And keeps me up to date on status and repair times! More

Morristown Mercedes-Benz has always been dependable for their service and quality of work I highly recommend their punctuality and professionalism. Now, if we could only get 40 miles per gallon their service and quality of work I highly recommend their punctuality and professionalism. Now, if we could only get 40 miles per gallon More

Awesome experience, very easy to request device on 2 new tires. The job was performed very quickly while I waited in a posh waiting lounge. The price was exactly as it was quoted and I even received a rebat tires. The job was performed very quickly while I waited in a posh waiting lounge. The price was exactly as it was quoted and I even received a rebate with out asking for it. More

Stay away from this Dealership, I was looking at a car with 80K MSRP (2019 GLE43 AMG) they offered me a ok price and when I asked for another thousand off the price , Sales manager increased the price by with 80K MSRP (2019 GLE43 AMG) they offered me a ok price and when I asked for another thousand off the price , Sales manager increased the price by 7K, He was like you should have bought it yesterday. He said his specials and incentives changed on the car, there were no incentives in the first place. Very bad experience, stay away from this dealer. More

Service I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is always professional, friendly and efficient. More

Called at 10:30 in the morning.I was told I could bring Called at 10:30 in the morning. I was told I could bring my car right in, yearly oil change, ect. I arrived at the dearler ship at 1115am and was do Called at 10:30 in the morning. I was told I could bring my car right in, yearly oil change, ect. I arrived at the dearler ship at 1115am and was done by 1230 More

Great dealership, great service. Once again so happy Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a tim Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a timely manor. More