Willie Caldwell III
Service Manager
Mercedes-Benz of Morristown
34 Ridgedale Ave
Morristown, NJ 07962
130 Reviews
Write a Review130 Reviews of Willie Caldwell III
April 10, 2026
They’re the best in the business. Great service from beginning to end. I highly recommend them. Great service from beginning to end. I highly recommend them. More
Other Employees Tagged: Kaushal Shah
February 05, 2026
Service was thorough and prompt. Staff were friendly and informative. Service Manager, Mr. Willy Caldwell provided the best service support while maintaining a professional and since Staff were friendly and informative. Service Manager, Mr. Willy Caldwell provided the best service support while maintaining a professional and sincere attitude. I trust his suggestions and value his integrity. More
January 09, 2026
Professional staff that can work with customer to not only understand the customer concern, but to also identify the best way to attack the issue. I highly recommend this service center. only understand the customer concern, but to also identify the best way to attack the issue. I highly recommend this service center. More
Other Employees Tagged: Troy Pais
November 09, 2025
Mr. Willie Caldwell and Josh did an amazing job with customer service care. They went above and beyond the call of duty to help me resolve the issues.with my car. The Mercedes Benz dealership in Morrist customer service care. They went above and beyond the call of duty to help me resolve the issues.with my car. The Mercedes Benz dealership in Morristown, NJ even provided me with a new loaner to ensure as a customer I was cared for. I would recommend anyone who has an issue with their car to look up Mr. Caldwell and Josh. They truly do treat you like family. They’re honest and kind and will always have your best interest at heart. More
Other Employees Tagged: Josh
September 13, 2025
Despite not purchasing my vehicle from this dealership, my service rep Willie is always professional while being both friendly and very helpful. My overall experience with this dealership brings me back to my service rep Willie is always professional while being both friendly and very helpful. My overall experience with this dealership brings me back to have my vehicle serviced. More
Other Employees Tagged: Troy Pais

