Willie Caldwell III

Paul has helped me on multiple occasions at Mercedes of Morristown and I have always been satisfied and pleased with everything, he is very knowledgeable and considerate. Thank you for all your help! Morristown and I have always been satisfied and pleased with everything, he is very knowledgeable and considerate. Thank you for all your help! More

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I am extremely satisfied with the service department at Mercedes of Morristown, I needed my Magic Vision wipers replaced and Paul my service writer was able to take care of my problem quickly and now I don Mercedes of Morristown, I needed my Magic Vision wipers replaced and Paul my service writer was able to take care of my problem quickly and now I don’t have to worry about a 12 hour trip next week. Thank you for being great at what you do. More

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welcoming & personal care by the employees when you drive in is a great service - Ty. D drive in is a great service - Ty. D More

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As usual, service advisor Willie was and continues to be an excellent "go to guy"!! He returns phone calls and is our choice of advisors. The service department is always on top of any issues that arise wit an excellent "go to guy"!! He returns phone calls and is our choice of advisors. The service department is always on top of any issues that arise with our vehicles. And the rest of the staff is always polite and accommodating. Congratulations on having a fantastic staff. We always recommend your facility for any services. Keep up the great work!! Conrad Spinneit & Mary Ann Ruiz More

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They take of the issues with your vehicle unlike Mercedes of Newton. Very professional establishment. of Newton. Very professional establishment. More

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Herman Díaz is the most Professional and effective Service Manager of any dealerships I have dealt with and that is a long list. Service Manager of any dealerships I have dealt with and that is a long list. More

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Willie Caldwell is the absolute best service contact we have ever dealt with. He is fully committed to doing an exceptional job every time we need to service our cars. He has our loyalty. have ever dealt with. He is fully committed to doing an exceptional job every time we need to service our cars. He has our loyalty. More

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Paul Singh and team very Accommodating excellent service would Highly recommend for service Morristown Mercedes would Highly recommend for service Morristown Mercedes More

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Worst dealership experience in years. I believe they damaged my car - they cannot provide proof that they did not do so despite claiming evidence that they did not do it. They also I believe they damaged my car - they cannot provide proof that they did not do so despite claiming evidence that they did not do it. They also did not perform the work on the work order as described. I asked for proof and documentation to support their claims plus the name and contact information of the manager. They did not respond - only to a social media post. I disputed the charge on my credit card and now they are sending me bills and threatening finance charges. No thank you - I will not pay you for damaging my car and not performing the actions listed on the service order. I did not enjoy watching the "quick service" crew wiping down cars with dirty rags. More

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Excellent service hands down! ) I highly recommend anyone who own a Mercedes Benz to visit Morristown Mercedes. Willie Caldwell was my service advisor and he's on point. ) I highly recommend anyone who own a Mercedes Benz to visit Morristown Mercedes. Willie Caldwell was my service advisor and he's on point. More

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