Mercedes-Benz of Morristown

I brought my daughter's car for express service and was thrilled on the efficient and superior customer care experience. The process from A-Z was on point, and sharp. Well run department.

My service advisor was prompt and courteous. Service was performed on a timely manner. Issues were resolved completely Customer waiting areas were ample and clean

Willie Caldwell is excellent adviser by providing service when I call I feel very satisfied with your service department. Work is done on time. Thanks

Every time I go to Servive at MB Morritown it’s a pleasure Willie Caldwell III is great to work with he is responsive, accommodating, knowledgeable and always has a welcoming personality

Every time I go in, Willie Caldwell does a great job taking care of me. He is efficient and always makes sure all my needs are met!

I had a pleasant buying experience with my C300 purchase at this dealership. This was the fastest and most efficient car buying experience I have experienced in my lifetime. The Sales Associate (Kaushal Shah) took his time to diligently understand the various options that I was looking for and searching all the inventory countless times to find the car I needed, which was a difficult task at hand. After understanding my target price and what I was most interested in, Kaushal was able to find me a perfect car that I could buy. It was one of the loaner cars at the dealership which had some miles on it but had most of the options that I was looking for. He diligently walked me through all the options in the car before I left the dealership, the entire experience of car buying was completed in less than 5 hours from start to finish, which was hard to believe. I would recommend this dealership to anyone who wants to get into a Mercedes Benz to get an efficient, no nonsense, car buying experience and service.

Great service experience. They provided food, drinks, had a golf simulator and pool table. Impressive. Service was quick and they applied an online Service A coupon for me to keep it reasonable.

After getting stuck and needing a jump start, we brought the car to Julio and he made the transaction smooth and quoted us accurately. The 2 batteries failed the test and were replaced quickly. In addition we neeed another key and he had that ready for us the next day

Very professional and quick. They have called me as soon ad rhe partcame and also orded asap!! Very nice service.. while waiting!! Verycaring staff. I sm glad i bought Benz..

I went in to test drive a new C300. After test driving a vehicle and getting a price the Sales Person got upset when I wanted just go home and think it over. "Deal is for today only" "Can't guarantee the car will be here, I'm not the only salesperson", etc. Not what I expected from a high end car dealership.