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Mercedes-Benz of Morristown

Morristown, NJ

4.9
265 Lifetime Reviews Review Dealership

34 Ridgedale Ave

Morristown, NJ

07962

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265 Reviews of Mercedes-Benz of Morristown

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November 16, 2020

"This was my first service visit and Juiio and everyone..."

- mwm1949

This was my first service visit and Juiio and everyone else I came in contact with were friendly & curtious. Repairs were done correctly and on a timely basis. I’m quite pleaesed.

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Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Julio Pereiea
Nov 17, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about our friendly and competent staff!

November 12, 2020

"We have been going to this dealer for the last 6..."

- NURSING51

We have been going to this dealer for the last 6 yrs.Prior we were happy with Mercedes of Newton but just happened that we moved to Morristown. Ed Salwan is the best. The whole team is friendly and professional as well.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Ed Salwan
Nov 17, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

November 11, 2020

"Great service as always.I brought my GL for routine..."

- Customer

Great service as always. I brought my GL for routine service and breaks check and replacement. Everything was done perfectly and on time. I’m very satisfied and I recommend this Service facility. Thank you.

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Recommend Dealer
Yes
Employees Worked With
Christopher
Nov 17, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service experience!

November 06, 2020

"Scheduled a service appointment due to a recall..."

- Aasmedberg

Scheduled a service appointment due to a recall (sunroof)...Service was quick and very professional. Appreciate the service/professionalism of Alex Marshall, my assigned service representative

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
Paul Singh
5.0
Other Employees : Alex Marshall
Nov 07, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Alex Marshall and your experience with us!

November 05, 2020

"My service was fantastic as usually, Alex is awesome,..."

- Carolyn

My service was fantastic as usually, Alex is awesome, called to let him know whatt was going on with my truck , told me to bring it in and got my service done all in one day . Everything was great Thank you Alex M

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
Other Employees : Alex Marshall
Nov 07, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Alex Marshall and your experience with us.

October 16, 2020

"Service staff are true professional. Willy represents the..."

- Joe M

Service staff are true professional. Willy represents the client well. I have used this service team for over 15 years and they never disappointed me.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
Oct 19, 2020 -

Mercedes-Benz of Morristown responded

Thank you for being a long time Mercedes-Benz of Morristown client and thank you for your recommendation. We also appreciate your comments about Willie and our staff!

October 10, 2020

"We were once again totally satisfied with our service..."

- Dollar_bill5

We were once again totally satisfied with our service experience. Our service advisor, Ed Salwan is excellent! He makes sure that we receive top notch service. He is a main reason we own 3 Mercedes.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ed Salwan
Oct 12, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service experience and your service advisor, Ed Salwan.

October 06, 2020

"This is the best service facility for Mercedes so far...."

- Customer

This is the best service facility for Mercedes so far. Every service performed on time as promised with outstanding results. I recommend this facility without any reservations.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 07, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us. Thank you!

October 02, 2020

"Used express service for an oil change. Paul and team did..."

- ssavitt

Used express service for an oil change. Paul and team did a great job. Paul is always helpful and returns my car quickly and in great shape.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
Oct 07, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We are glad that you found our "no appointment necessary" Express Service convenient and our team helpful.

September 25, 2020

"This service was the third call recently relating to the..."

- Jhartnettmlm

This service was the third call recently relating to the EGR system. Notwithstanding the repetitive correction, my service rep, Julio Perrera, handled things most professionally, continuing to go above and beyond to service the customer. Thanks Julio. Jim Hartnett

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Recommend Dealer
Yes
Employees Worked With
Julio Perrera
Oct 07, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your understanding and your comments about your service advisor Julio Periera.

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