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Mercedes-Benz of Morristown

4.7

164 Lifetime Reviews

34 Ridgedale Ave, Morristown, New Jersey 07962 Directions
Sales: (973) 267-5000

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164 Reviews of Mercedes-Benz of Morristown

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October 27, 2018

"Outstanding"

- DRE

Julio was tremendous. He was helpful and very knowkedgable. Very efficient. Thank you, Julio! Julio’ is a great brand ambassador for Mercedes Benz!! The best !

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Recommend Dealer
Yes
Employees Worked With
Only Julio - didn’t need anymore help!
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Nov 10, 2018 -

Mercedes-Benz of Morristown responded

We agree! Julio is a tremendous asset to Mercedes-Benz of Morristown and to our clients. Thank you for coming to Mercedes-Benz of Morristown and thank you for your review. Julio Pereira can be reached directly at julio.pereira@mbmnj.com or 973-525-1214. To self schedule a service appointment and request Julio please follow this link.https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj

Helpful
October 26, 2018

" services."

- Car

Very professional and helpful services. Mr Paul Singh is the best and we'll organized friendly person.He explained all possiblity very thoroughly . Good services.

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Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Nov 10, 2018 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! Paul Singh is happy to assist in our Express Service Department Monday to Friday from 7:30AM to 4:00PM No Appointment Necessary. Services Covered (Generally in about 1 hour) 10k Service A 20k Service B (Allow 1.5 hours) 30k Service A Auxillary Battery Car Battery Light Bulbs Oil Change (Model years 2008 and older) Tire Rotation Tires Windshield Wiper Fluid Wiper Blades

Helpful
October 18, 2018

"Excellent service "

- Customer

I brought my car for routine check and engine coolant leak repair. Everything was done very fast with all updates from Mr. DAngelo. Excellent service. Very recommended Thank you

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Recommend Dealer
Yes
Employees Worked With
Jeff DAngelo
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Oct 25, 2018 -

Mercedes-Benz of Morristown responded

Thank you for trusting Mercedes-Benz of Morristown with your Mercedes service needs and thank you for your review! Jeff D'Angelo can be reached directly at jeff.dangelo@mbmnj.com or 973-525-1212.

Helpful
September 10, 2018

"Customer service excellence"

- Altan

I brought my daughter's car for express service and was thrilled on the efficient and superior customer care experience. The process from A-Z was on point, and sharp. Well run department.

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Recommend Dealer
Yes
Employees Worked With
Ed Salwan
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Sep 12, 2018 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your review!

Helpful
September 08, 2018

"Courteous and professional "

- Juansilpa

My service advisor was prompt and courteous. Service was performed on a timely manner. Issues were resolved completely Customer waiting areas were ample and clean

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Recommend Dealer
Yes
Employees Worked With
Julio Pereira
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Sep 10, 2018 -

Mercedes-Benz of Morristown responded

Thank you for trusting Mercedes-Benz of Morristown for the care of your Mercedes-Benz. Julio Pereira can be reached directly at julio.pereira@mbmnj.com or 973-525-1214.

Helpful
August 30, 2018

"Service 10miles this was prepaid"

- Michael

Willie Caldwell is excellent adviser by providing service when I call I feel very satisfied with your service department. Work is done on time. Thanks

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Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Sep 06, 2018 -

Mercedes-Benz of Morristown responded

Thank you for trusting Mercedes-Benz of Morristown to service your Mercedes-Benz and thank you for your review. Willie Caldwell can be reached directly at willie.caldwell@mbmnj.com or 973-525-1219.

Helpful
August 30, 2018

"Wonderful "

- Willie3

Every time I go to Servive at MB Morritown it’s a pleasure Willie Caldwell III is great to work with he is responsive, accommodating, knowledgeable and always has a welcoming personality

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Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Sep 06, 2018 -

Mercedes-Benz of Morristown responded

Thank you for trusting Mercedes-Benz of Morristown to service your Mercedes-Benz and thank you for your review. Willie Caldwell can be reached directly at willie.caldwell@mbmnj.com or 973-525-1219.

Helpful
August 27, 2018

"Willie Caldwell does a terrific job!"

- basher

Every time I go in, Willie Caldwell does a great job taking care of me. He is efficient and always makes sure all my needs are met!

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Sep 06, 2018 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your review. Willie Caldwell can be reached directly at willie.caldwell@mbmnj.com or 973-525-1219.

Helpful
August 24, 2018

"Fantastic buying experience and customer service"

- C300_Vin

I had a pleasant buying experience with my C300 purchase at this dealership. This was the fastest and most efficient car buying experience I have experienced in my lifetime. The Sales Associate (Kaushal Shah) took his time to diligently understand the various options that I was looking for and searching all the inventory countless times to find the car I needed, which was a difficult task at hand. After understanding my target price and what I was most interested in, Kaushal was able to find me a perfect car that I could buy. It was one of the loaner cars at the dealership which had some miles on it but had most of the options that I was looking for. He diligently walked me through all the options in the car before I left the dealership, the entire experience of car buying was completed in less than 5 hours from start to finish, which was hard to believe. I would recommend this dealership to anyone who wants to get into a Mercedes Benz to get an efficient, no nonsense, car buying experience and service.

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Recommend Dealer
Yes
Employees Worked With
Kaushal Shah
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Aug 25, 2018 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your review! Kaushal Shah can be reached directly at kaushal.shah@mbmnj.com or 973-525-1912.

Helpful
August 16, 2018

"Service with benefits "

- Tonytose

Great service experience. They provided food, drinks, had a golf simulator and pool table. Impressive. Service was quick and they applied an online Service A coupon for me to keep it reasonable.

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Recommend Dealer
Yes
Employees Worked With
Jeff dangelo
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Aug 20, 2018 -

Mercedes-Benz of Morristown responded

We are glad to hear that you enjoyed your stay with us. Thank you for coming to Mercedes-Benz of Morristown and thank you for your review. Jeff D"Angelo can be reached directly at jeff.dangelo@mbmnj.com or 973-525-1212.

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