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Mercedes-Benz of Morristown

Morristown, NJ

4.9
291 Reviews

34 Ridgedale Ave

Morristown, NJ

07962

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291 Reviews of Mercedes-Benz of Morristown

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June 16, 2021

"Excellent professional overall service, prompt scheduling..."

- smikulski

Excellent professional overall service, prompt scheduling of appointments, comprehensive review of potential problems and estimated of expected time and costs of fixing them. Recommended further Maintenance based on current assessment of the car.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Jun 18, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

June 11, 2021

"Vincent was extremely helpful in helping place my order..."

- RS

Vincent was extremely helpful in helping place my order for a new 2021 AMG GT53. Whenever I called him, he would inform me of the car’s build status, the shipping date from Germany, estimated time of arrival in the US, etc.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Santangelo
Jun 18, 2021 -

Mercedes-Benz of Morristown responded

Thank you for your recommendation. We are glad to hear that you had a great experience at Mercedes-Benz of Morristown! Vincent Santangelo can be reached directly at vincent.santangelo@mbmnj.com or 973-525-1911 for all of your Mercedes-Benz sales and leasing needs.

June 09, 2021

"Morristown Mercedes-Benz service dept is the best. Sales..."

- groundhog

Morristown Mercedes-Benz service dept is the best. Sales dept is a different story. Paul Singh is courteous and helpful. He and Troy always take care of me. Thank you.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
Other Employees : Troy
Jun 11, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

May 29, 2021

"Always very efficient and premier service. Knowledgeable..."

- Roger

Always very efficient and premier service. Knowledgeable and friendly staff. Comfortable waiting lounge with large socially distant seating area. Good experience every time. Thank you

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
Jun 03, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

May 22, 2021

"Alex Marshall and the entire team at MB of Morristown did..."

- Frank Sanchez

Alex Marshall and the entire team at MB of Morristown did an outstanding job servicing my MB. My vehicle was picked up, I was kept informed by Alex , and my vehicle was returned to me once service was completed.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
May 26, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Alex and your experience with us!

May 21, 2021

"I have had Mercedes cars for over 25 years and have..."

- ginny

I have had Mercedes cars for over 25 years and have always had excellent service from this dealership all the way down. My service adviser is awesome

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
Paul Singh
5.0
May 26, 2021 -

Mercedes-Benz of Morristown responded

Thank you for being a long-time Mercedes-Benz of Morristown client and thank you for your recommendation. We appreciate your comments about your service advisor and experience with us!

April 28, 2021

"Great service always! Willie Caldwell over the years have..."

- lcaltema19@gmail.com

Great service always! Willie Caldwell over the years have proven himself as professional. Courteous and will bend over backwards for the client. He's awesome to work it.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
Paul Singh
4.0
May 03, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Willie Caldwell and your experience with us!

May 04, 2021 -

lcaltema19@gmail.com responded

Willie Caldwell Deserves the compliments!

April 21, 2021

"That was a great service as usual.I brought my vehicle..."

- Customer

That was a great service as usual. I brought my vehicle for 80K service. Everything was done on time . I am very satisfied with the service and Christopher is the best representative! Thank you.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Zielyk
Apr 26, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service advisor Chris and your experience with us.

April 20, 2021

"The service department is why I keep buying Mercedes. I..."

- Lorraine.Mocco

The service department is why I keep buying Mercedes. I can always count on them to be there for me and my family. It’s been over 20 years and I am very happy with the group that provides excellent services for all our vehicles. We especially appreciate Alex Marshal, always there for us!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Elfatatry
5.0
Kaushal Shah
5.0
Other Employees : Alex Marshal
Apr 26, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your patronage and your comments about your service advisor Alex Marshall.

April 15, 2021

"Willie and the team are always very helpful. Once again..."

- Gail

Willie and the team are always very helpful. Once again they took care of my needs. Willie answered all my questions and made sure I was totally satisfied.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
4.0
Apr 19, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! We appreciate your comments about your service advisor Wille Caldwell. You can self-schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super-friendly customer care agents at 973-525-1206.

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