Mercedes-Benz of Morristown - Service Center

Service Rep - Alex Marshall Alex Marshall has been my personal service representative at MB of Morristown for over 10+ years. He is always very friendly, straight-forward and dir Alex Marshall has been my personal service representative at MB of Morristown for over 10+ years. He is always very friendly, straight-forward and direct with his advice and opinion regarding my MB cars. Alex consistently delivers beyond expectations in all areas. He is one of the reasons I have continued to use this dealership. Overall, this dealership is a first-class operation. More

MBM has wonderful service advisors as well as a first class operation . I’ve been a customer for over 20 yrs and highly recommend them. class operation . I’ve been a customer for over 20 yrs and highly recommend them. More

Best customer service Alex always goes and beyond. Best customer service ever! Always makes drop off so easy! And keeps me up to date on status and repair times! Alex always goes and beyond. Best customer service ever! Always makes drop off so easy! And keeps me up to date on status and repair times! More

Awesome experience, very easy to request device on 2 new tires. The job was performed very quickly while I waited in a posh waiting lounge. The price was exactly as it was quoted and I even received a rebat tires. The job was performed very quickly while I waited in a posh waiting lounge. The price was exactly as it was quoted and I even received a rebate with out asking for it. More

Service I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is always professional, friendly and efficient. More

Called at 10:30 in the morning.I was told I could bring Called at 10:30 in the morning. I was told I could bring my car right in, yearly oil change, ect. I arrived at the dearler ship at 1115am and was do Called at 10:30 in the morning. I was told I could bring my car right in, yearly oil change, ect. I arrived at the dearler ship at 1115am and was done by 1230 More

Great dealership, great service. Once again so happy Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a tim Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a timely manor. More

Troy P@Morristown MB provided me with excellent and knowledgeable service. He exceeded all my expectations. I was a bit nervous as I recently moved from out of state and had been with my service knowledgeable service. He exceeded all my expectations. I was a bit nervous as I recently moved from out of state and had been with my service rep for 10years. More

Professional, courteous staff, very neat and clean environment . Exceptional waiting area with refreshments in very clean space. Service finished very quickly in spite of apparent heavy workload. environment . Exceptional waiting area with refreshments in very clean space. Service finished very quickly in spite of apparent heavy workload. More

Profesional and experienced support. The job was done properly and the car was ready on time. We had also a follow up to check how the car was performing. properly and the car was ready on time. We had also a follow up to check how the car was performing. More