Mercedes-Benz of Morristown - Service Center
Morristown, NJ
314 Reviews of Mercedes-Benz of Morristown - Service Center
Willie was great as he has always been since I have been servicing my car with them. He patiently explained what was to be done, and had it completed promptly. servicing my car with them. He patiently explained what was to be done, and had it completed promptly. More
Mercedes Benz of Morristown is the best. I’ve bought 3 cars from them over a 20 year period. All of the servicing of the vehicles has been done by their highest quality white glove service center. Even wh cars from them over a 20 year period. All of the servicing of the vehicles has been done by their highest quality white glove service center. Even when the warranty expires I still take my car to them because they totally have my trust. I moved recently to Manhattan but still take my car to MBM. Highly recommend. More
Paul, my service advisor is great...courteous, knowledgeable and patient...willing to take the time to explain what service is needed and why, so you as the customer Are informed and can make a de knowledgeable and patient...willing to take the time to explain what service is needed and why, so you as the customer Are informed and can make a decision if the service is needed or can be postponed to your next trip...highly recommended More
Service Rep - Alex Marshall Alex Marshall has been my personal service representative at MB of Morristown for over 10+ years. He is always very friendly, straight-forward and dir Alex Marshall has been my personal service representative at MB of Morristown for over 10+ years. He is always very friendly, straight-forward and direct with his advice and opinion regarding my MB cars. Alex consistently delivers beyond expectations in all areas. He is one of the reasons I have continued to use this dealership. Overall, this dealership is a first-class operation. More
MBM has wonderful service advisors as well as a first class operation . I’ve been a customer for over 20 yrs and highly recommend them. class operation . I’ve been a customer for over 20 yrs and highly recommend them. More
Best customer service Alex always goes and beyond. Best customer service ever! Always makes drop off so easy! And keeps me up to date on status and repair times! Alex always goes and beyond. Best customer service ever! Always makes drop off so easy! And keeps me up to date on status and repair times! More
Awesome experience, very easy to request device on 2 new tires. The job was performed very quickly while I waited in a posh waiting lounge. The price was exactly as it was quoted and I even received a rebat tires. The job was performed very quickly while I waited in a posh waiting lounge. The price was exactly as it was quoted and I even received a rebate with out asking for it. More
Service I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is always professional, friendly and efficient. More
Called at 10:30 in the morning.I was told I could bring Called at 10:30 in the morning. I was told I could bring my car right in, yearly oil change, ect. I arrived at the dearler ship at 1115am and was do Called at 10:30 in the morning. I was told I could bring my car right in, yearly oil change, ect. I arrived at the dearler ship at 1115am and was done by 1230 More
Great dealership, great service. Once again so happy Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a tim Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a timely manor. More