Mercedes-Benz of Morristown - Service Center

Troy P@Morristown MB provided me with excellent and knowledgeable service. He exceeded all my expectations. I was a bit nervous as I recently moved from out of state and had been with my service knowledgeable service. He exceeded all my expectations. I was a bit nervous as I recently moved from out of state and had been with my service rep for 10years. More

Professional, courteous staff, very neat and clean environment . Exceptional waiting area with refreshments in very clean space. Service finished very quickly in spite of apparent heavy workload. environment . Exceptional waiting area with refreshments in very clean space. Service finished very quickly in spite of apparent heavy workload. More

Profesional and experienced support. The job was done properly and the car was ready on time. We had also a follow up to check how the car was performing. properly and the car was ready on time. We had also a follow up to check how the car was performing. More

Made sure an air leak was not due to a rim issue. Gave a thorough look instead of just saying rim needs to be replaced. thorough look instead of just saying rim needs to be replaced. More

Complete Service A in under an hour through Express Service. All that plus car wash and clean interior. Excellent, excellent service second to none. Kudos to Ed Salwan and the Service Team. Service. All that plus car wash and clean interior. Excellent, excellent service second to none. Kudos to Ed Salwan and the Service Team. More

Alex Marshall is a really great service rep. Has been with MB of Morristown for quite sometime. Always provides a full explanation of service and costs. I highly recommend Alex Marshall. with MB of Morristown for quite sometime. Always provides a full explanation of service and costs. I highly recommend Alex Marshall. More

Easy to get service scheduled and arrange for a loaner car. Repair (replace recalled air bags) completed 20 minutes before promised time I had requested. car. Repair (replace recalled air bags) completed 20 minutes before promised time I had requested. More

Julio is great! He addresses every issue and informs me of others I am not aware of. Facilities are comfortable. Great job. Keep it going of others I am not aware of. Facilities are comfortable. Great job. Keep it going More

Outstanding service As we were making our way from RI to FL a system warning light appeared. It just so happened that Mercedes Benz of Morristown was off the next exit. As we were making our way from RI to FL a system warning light appeared. It just so happened that Mercedes Benz of Morristown was off the next exit. We explained our situation to Service Advisor Julio Pereira, and he took us right in. After the diagnostic testing he informed us the parts needed were in stock. Once all the work was complete we were surprised to hear that everything was covered because it was related to recalls. Not being a regular customer we were extremely grateful for the efficient & honest service provided by MBM. THANK YOU JULIO PEREIRA & the rest of the service staff that got us back on the road. More

Great experience every visit This location has to be on of the greatest in the metropolitan area. Everyone knows thier job well and they master it. Julio Pereira is a highly exper This location has to be on of the greatest in the metropolitan area. Everyone knows thier job well and they master it. Julio Pereira is a highly experienced service advisor and straightforward guy. I'm always highly satisfied in each every visit. Thank you MBM for your great services and experience. More