Mercedes-Benz of Morristown - Service Center

Problem after recall is fixed The service manager Nelson was very helpful when I met him regarding my car issue and did all his best to make me feel satisfied with the service , he The service manager Nelson was very helpful when I met him regarding my car issue and did all his best to make me feel satisfied with the service , he tried to isolate the issue to find the problem and overall I am very satisfied with his service . Thank you Nelson More

Great service Great service. Everything is done perfectly and on time. My vehicle was washed out upon completion of the service. Cristopher explained everything Great service. Everything is done perfectly and on time. My vehicle was washed out upon completion of the service. Cristopher explained everything very well. I would definitely recommend this service location. More

Check up on my car The best service department I’ve ever worked with. Willie Caldwell has gone above and beyond for me for 9 years!!! Always know what is going on and w The best service department I’ve ever worked with. Willie Caldwell has gone above and beyond for me for 9 years!!! Always know what is going on and what the cost will be More

The service department, and Julio, are second to none. Alway I’ve been going to MB Morristown service for years. Their quality is second to none. And Julio is the best service manager I’ve ever dealt with—in any I’ve been going to MB Morristown service for years. Their quality is second to none. And Julio is the best service manager I’ve ever dealt with—in any industry. More

Alex my Service Advisor delivers hassle free as always I cannot say enough how MB of Morristown and specifically my Service Advisor Alex Marshall make going there a positive experience. No wasted time, alw I cannot say enough how MB of Morristown and specifically my Service Advisor Alex Marshall make going there a positive experience. No wasted time, always concerned for me and the car no matter how overdue I am. I just can’t say thank you enough. More

Excellent Service From the moment you drive into service there is someone to greet you and get you to your service advisor (Alex). Loaner war ready and they offer to sy From the moment you drive into service there is someone to greet you and get you to your service advisor (Alex). Loaner war ready and they offer to sync your phone to it. I could pay bill on line and pick up on Saturday morning (awesome) was just as smooth. Thank you for a pleasant experience! Mary More

E400 Service A really great job by Willie Caldwell and the entire MBM team. The service was performed quickly and professionally. Once again I’m extremely satisfi A really great job by Willie Caldwell and the entire MBM team. The service was performed quickly and professionally. Once again I’m extremely satisfied. More

Exceeds expectations every time! Willie Caldwell is the best! Everything is done right the first time and every time. It is the best value for the dollar. I would recommend Mercedes- Willie Caldwell is the best! Everything is done right the first time and every time. It is the best value for the dollar. I would recommend Mercedes-Benz of Morristown to anyone who wants quality work done. More

Top Notch The door to door pick up service is so much appreciated. Nelson is fantastic and couldn’t be more helpful. I would recommend this dealership to all fa The door to door pick up service is so much appreciated. Nelson is fantastic and couldn’t be more helpful. I would recommend this dealership to all family and friends without hesitation. More

Alex is the BEST! In over 25 years buying from MBM, Alex is by far the best service adviser I have had. He is professional, competent, friendly and always courteous. PL In over 25 years buying from MBM, Alex is by far the best service adviser I have had. He is professional, competent, friendly and always courteous. PLK More