Mercedes-Benz of Morristown - Service Center

The service department, and Julio, are second to none. Alway I’ve been going to MB Morristown service for years. Their quality is second to none. And Julio is the best service manager I’ve ever dealt with—in any I’ve been going to MB Morristown service for years. Their quality is second to none. And Julio is the best service manager I’ve ever dealt with—in any industry. More

Alex my Service Advisor delivers hassle free as always I cannot say enough how MB of Morristown and specifically my Service Advisor Alex Marshall make going there a positive experience. No wasted time, alw I cannot say enough how MB of Morristown and specifically my Service Advisor Alex Marshall make going there a positive experience. No wasted time, always concerned for me and the car no matter how overdue I am. I just can’t say thank you enough. More

Excellent Service From the moment you drive into service there is someone to greet you and get you to your service advisor (Alex). Loaner war ready and they offer to sy From the moment you drive into service there is someone to greet you and get you to your service advisor (Alex). Loaner war ready and they offer to sync your phone to it. I could pay bill on line and pick up on Saturday morning (awesome) was just as smooth. Thank you for a pleasant experience! Mary More

E400 Service A really great job by Willie Caldwell and the entire MBM team. The service was performed quickly and professionally. Once again I’m extremely satisfi A really great job by Willie Caldwell and the entire MBM team. The service was performed quickly and professionally. Once again I’m extremely satisfied. More

Exceeds expectations every time! Willie Caldwell is the best! Everything is done right the first time and every time. It is the best value for the dollar. I would recommend Mercedes- Willie Caldwell is the best! Everything is done right the first time and every time. It is the best value for the dollar. I would recommend Mercedes-Benz of Morristown to anyone who wants quality work done. More

Alex is the BEST! In over 25 years buying from MBM, Alex is by far the best service adviser I have had. He is professional, competent, friendly and always courteous. PL In over 25 years buying from MBM, Alex is by far the best service adviser I have had. He is professional, competent, friendly and always courteous. PLK More

Top Notch The door to door pick up service is so much appreciated. Nelson is fantastic and couldn’t be more helpful. I would recommend this dealership to all fa The door to door pick up service is so much appreciated. Nelson is fantastic and couldn’t be more helpful. I would recommend this dealership to all family and friends without hesitation. More

Excellent Service All I have to say is everything was excellent from the time I pulled up till the time I got back into the car! Everyone one was very personable & extr All I have to say is everything was excellent from the time I pulled up till the time I got back into the car! Everyone one was very personable & extremely soft spoken & kind! The lounge had all my favorites, which meant my diet went out the window for the time being lol! Not to mention my car was spotless when I got bk in it😊! Very very happy customer I was and still are. I’ll be using them for everything! Please keep up the great work! More

Service Department This dealership has one of the best facilities and along with our service advisor, Julio, it’s a no hassle and yet, satisfying experience. Julio is a This dealership has one of the best facilities and along with our service advisor, Julio, it’s a no hassle and yet, satisfying experience. Julio is always courteous and professional and I’ve never had a “blanket” answer from Julio regarding questions. He is very specific and technical in his answers and has steered away from unnecessary work. As I said earlier, the facility is VERY comfortable with lots of personal space as well as high quality amenities such as beverages and snacks. The administrative staff has also been extremely pleasant and courteous. While I don’t “want” to go there, but, whenever I need to, it is always a pleasant experience. More

Excellent Service Experience! Mercedes Benz of Morristown provided an excellent service experience! My service advisor, Willie Caldwell ensured that all of my service needs were me Mercedes Benz of Morristown provided an excellent service experience! My service advisor, Willie Caldwell ensured that all of my service needs were met. I was provided a nice loaner vehicle while my car was being serviced and once my service was complete, my car was returned and washed. Makes me happy to be a Mercedes customer!! More