Mercedes-Benz of Morristown - Service Center

Customer service excellence I brought my daughter's car for express service and was thrilled on the efficient and superior customer care experience. The process from A-Z was on I brought my daughter's car for express service and was thrilled on the efficient and superior customer care experience. The process from A-Z was on point, and sharp. Well run department. More

Courteous and professional My service advisor was prompt and courteous. Service was performed on a timely manner. Issues were resolved completely Customer waiting area My service advisor was prompt and courteous. Service was performed on a timely manner. Issues were resolved completely Customer waiting areas were ample and clean More

Service 10miles this was prepaid Willie Caldwell is excellent adviser by providing service when I call I feel very satisfied with your service department. Work is done on time. Willie Caldwell is excellent adviser by providing service when I call I feel very satisfied with your service department. Work is done on time. Thanks More

Wonderful Every time I go to Servive at MB Morritown it’s a pleasure Willie Caldwell III is great to work with he is responsive, accommodating, knowledgeable an Every time I go to Servive at MB Morritown it’s a pleasure Willie Caldwell III is great to work with he is responsive, accommodating, knowledgeable and always has a welcoming personality More

Willie Caldwell does a terrific job! Every time I go in, Willie Caldwell does a great job taking care of me. He is efficient and always makes sure all my needs are met! Every time I go in, Willie Caldwell does a great job taking care of me. He is efficient and always makes sure all my needs are met! More

Service with benefits Great service experience. They provided food, drinks, had a golf simulator and pool table. Impressive. Service was quick and they applied an online S Great service experience. They provided food, drinks, had a golf simulator and pool table. Impressive. Service was quick and they applied an online Service A coupon for me to keep it reasonable. More

Fast service and quoted accurately After getting stuck and needing a jump start, we brought the car to Julio and he made the transaction smooth and quoted us accurately. The 2 batter After getting stuck and needing a jump start, we brought the car to Julio and he made the transaction smooth and quoted us accurately. The 2 batteries failed the test and were replaced quickly. In addition we neeed another key and he had that ready for us the next day More

Windshield wipers Very professional and quick. They have called me as soon ad rhe partcame and also orded asap!! Very nice service.. while waiting!! Verycaring staff. I Very professional and quick. They have called me as soon ad rhe partcame and also orded asap!! Very nice service.. while waiting!! Verycaring staff. I sm glad i bought Benz.. More

Service and Repair to C300 Great experience...Alex Marshall is fantastic! We have dealing with Morristown Mercedes with Alex and Scott Kaufman (GM) for over a decade. They maint Great experience...Alex Marshall is fantastic! We have dealing with Morristown Mercedes with Alex and Scott Kaufman (GM) for over a decade. They maintain a very high standard...... More

Perfect Customer Service experience Perfection. Everything about my experience at Mercedes Benz of Morristown is as good as I can imagine - friendly, professional, knowledgeable and pro Perfection. Everything about my experience at Mercedes Benz of Morristown is as good as I can imagine - friendly, professional, knowledgeable and prompt. I trust the advice I get and appreciate the whole experience. Quick drop off, excellent service advisor ((Alex Marshall), and a great experience with all others (in the garage, the payment area, loaner car service). More