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Mercedes-Benz of Naples

Naples, FL

4.9
1,163 Reviews

501 Airport Rd S

Naples, FL

34104

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Showing 1,163 reviews

April 19, 2013

I recently bought my first Mercedes benz. Blake Lehr made the experience very easy. He was very knowledgeable on the new c class and answered all my questions promptly. The staff was very professional More

by Rrncn11585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lehr
April 18, 2013

Because Adam Davis is the best customer service oriented salesperson I have met. And he is a terrific salesperson and knows "how" to sell. thank you. More

by nankapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
April 17, 2013

Curtiss is the antithesis of a car salesman!!! He is Curtiss is the antithesis of a car salesman!!! He is genuinely interested in you as a person and what you desire and he will go the extra mile to get More

by emericr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtiss Alden, Geoff Kaleal
April 12, 2013

Excellent and friendly attention from making service appointment to picking up car after service. This also included arrangements for a courtesy car. Jackie Dressman is very much on top of her job and More

by Leejsharp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie Dressman. And. Ron Jones, Jackie Dressman
April 02, 2013

I phoned Jackie in the morning and explained the issue with my car. She was able to make a same day appointment, provide a loaner, fix my car and have it ready for pick-up the next day (including washed a More

by dwakefield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Dressman, Jackie Dressman
April 02, 2013

My Service Advisor Michael was prompt, courteous, and efficient. I was comfortable with my communication, felt he listened and understood my service needs. I was very impressed with the Customer Waitin More

by Anprecious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
April 01, 2013

My wife & I feel like we are family the way we are taken care of & we appreciate this kind of service. Luke & Victor & the rest of the dealership make it a pleasure to come. More

by boblora35
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luke Allen & Victor, Luke Allen
March 30, 2013

The battery died on the car and one of your technicians came to our home and replaced it on the spot. My husband probably knows the gentleman's name but is presently asleep (its 445 am). Thank you for ma More

by RichardsE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall
March 29, 2013

Unfortunately I needed to have a tire replaced - and my service representative, Tino, handled everything in his usual friendly, professional and terrific manner- the reason I return to Mercedes Benz of Nap More

by efumia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino / service rep, Tino Guerrero
March 28, 2013

We were pretty well sold on Mercedes and our trade in was a Mercedes purchased at your dealership. What we were not prepared for was our salesman. Adam Davis was professional, engaging, knowledgable and wa More

by Lujmot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis, Adam Davis
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