Mercedes-Benz of Naples

Curtiss is the antithesis of a car salesman!!! He is Curtiss is the antithesis of a car salesman!!! He is genuinely interested in you as a person and what you desire and he will go the extra mile to get Curtiss is the antithesis of a car salesman!!! He is genuinely interested in you as a person and what you desire and he will go the extra mile to get you satisfied. He is extremely knowledgeable with the cars he sells and will advise you honestly. The man always has a smile on his face and his taste for clothes is unmatched. I am not easy to satisfy and have been around the block when it comes to buying cars. The service department should be proud of having Geoff as a staff as well. He has been servicing my cars for a few years and will go beyond the regular employee standards. You can't go wrong with Curtiss and Mercedes Benz of Naples. A CLASS ACT at all level from the sales and service team all the way up to Frank and David. More

Excellent and friendly attention from making service appointment to picking up car after service. This also included arrangements for a courtesy car. Jackie Dressman is very much on top of her job and appointment to picking up car after service. This also included arrangements for a courtesy car. Jackie Dressman is very much on top of her job and a very efficient Service Consultant. More

I phoned Jackie in the morning and explained the issue with my car. She was able to make a same day appointment, provide a loaner, fix my car and have it ready for pick-up the next day (including washed a with my car. She was able to make a same day appointment, provide a loaner, fix my car and have it ready for pick-up the next day (including washed and vacuumed). It was truly an exceptional and professional experience from start to finish. More

My Service Advisor Michael was prompt, courteous, and efficient. I was comfortable with my communication, felt he listened and understood my service needs. I was very impressed with the Customer Waitin efficient. I was comfortable with my communication, felt he listened and understood my service needs. I was very impressed with the Customer Waiting Room, it's amities for Beverage, food and the setups for private phone conversation. I liked the Computer availability and felt that my service was performed on my ml 350 in a prompt manner. Michael came in within thirty minutes and reviewed everything that was performed on my car. He then delivered my car to me. Promptly and a comfortable dealer experience. Ann P. Morley and James V. Kilroe. 4/2/13 More

My wife & I feel like we are family the way we are taken care of & we appreciate this kind of service. Luke & Victor & the rest of the dealership make it a pleasure to come. taken care of & we appreciate this kind of service. Luke & Victor & the rest of the dealership make it a pleasure to come. More

The battery died on the car and one of your technicians came to our home and replaced it on the spot. My husband probably knows the gentleman's name but is presently asleep (its 445 am). Thank you for ma came to our home and replaced it on the spot. My husband probably knows the gentleman's name but is presently asleep (its 445 am). Thank you for making it so easy for us! More

Unfortunately I needed to have a tire replaced - and my service representative, Tino, handled everything in his usual friendly, professional and terrific manner- the reason I return to Mercedes Benz of Nap service representative, Tino, handled everything in his usual friendly, professional and terrific manner- the reason I return to Mercedes Benz of Naples! More

We were pretty well sold on Mercedes and our trade in was a Mercedes purchased at your dealership. What we were not prepared for was our salesman. Adam Davis was professional, engaging, knowledgable and wa a Mercedes purchased at your dealership. What we were not prepared for was our salesman. Adam Davis was professional, engaging, knowledgable and was willing to spend time with us. He gets the difference between a client and a customer. We may not buy for a few years but we will refer people to Adam. You pay a lot for aMercedes and when I look at the experience in its entirety , we were very satisfied. More

Excellent professional experience. Seamless customer service. Outstanding team work from the minute I came through the door. This is by far the absolute best Mercedes Benz dealership in the US and I service. Outstanding team work from the minute I came through the door. This is by far the absolute best Mercedes Benz dealership in the US and I have owned over 20 MB's. More

Mercedez-Benz went above and beyond to make my experience an exceptional one and even stayed past normal closing hours in order for me to receive my vehicle. an exceptional one and even stayed past normal closing hours in order for me to receive my vehicle. More