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Mercedes-Benz of Naples

Naples, FL

4.9
1,168 Reviews

501 Airport Rd S

Naples, FL

34104

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Showing 1,168 reviews

April 14, 2025

I have been purchasing and servicing my Mercedes vehicles with this dealership for nearly 20 years. The sales and service team has always done a great job. However, the new ownership has raised the bar on cu More

by jvandenbos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Apr 17, 2025 -

Mercedes-Benz of Naples responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 11, 2025

Randal,is extremely consistent over the years with detailed communication , always courteous,understanding ,provides value to the process and care to customers. Total satisfaction with the service rec More

by Great service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Hamme
Apr 11, 2025 -

Great service responded

Because the services from Randal are totally satisfying and consistent I certainly would recommend this location. All our cars have been Mercedes and have been through many services !! Randy’s one are the top.!,,

April 04, 2025

Joe was amazing, so helpful and came from naples yo meet me on Bonita Springs More

by VERY VERY UNHAPPY
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
Apr 08, 2025 -

Mercedes-Benz of Naples responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 29, 2025

Great service Joe was a awesome salesguy thank you for the great deal on the gls63 More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
Mar 30, 2025 -

Mercedes-Benz of Naples responded

John, we are pleased to hear of your experience with us here at Mercedes-Benz of Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 29, 2025

Joe was fantastic and made finding the perfect car very easy. Jake in finance was also wonderful and made the process very easy. More

by Mscud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake in finance, Joe Caruso
Mar 30, 2025 -

Mercedes-Benz of Naples responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 25, 2025

Clean - Courteous people at front desk - nice people in the Service Area with water available. My Salesman Adam Davis is the best - always helpful for the entire Lease time. I always know he will help wi More

by JaniceL126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Mar 28, 2025 -

Mercedes-Benz of Naples responded

Hello, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 25, 2025

Adam was a great help throughout the process, great costumer service, very friendly and make me feel comfortable. The dealer has great service. The technology trainer did a great job training me on the More

by Naji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Mar 28, 2025 -

Mercedes-Benz of Naples responded

Hello Naji, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 15, 2025

Adam was a great help through by buying process and following up on the payoff off of the car I traded in. Would highly recommended him and this dealership. More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Mar 20, 2025 -

Mercedes-Benz of Naples responded

Hi Joe, we are pleased to hear of your experience with us here at Mercedes-Benz of Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 12, 2025

Very good dealer, clean and neat, I always have good experience there, both sales team and service team are awesome! More

by Momo Wang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Mar 16, 2025 -

Mercedes-Benz of Naples responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Naples. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

Third car we have bought from Adam. Always a pleasure. Found the car we wanted very quickly. More

by mikem664
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Davis, Kyle Mcpherson
Mar 13, 2025 -

Mercedes-Benz of Naples responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.