
Mercedes-Benz of Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 1,168 reviews
I have been purchasing and servicing my Mercedes vehicles with this dealership for nearly 20 years. The sales and service team has always done a great job. However, the new ownership has raised the bar on cu with this dealership for nearly 20 years. The sales and service team has always done a great job. However, the new ownership has raised the bar on customer service. Adam has been a pleasure to work with. He is personable and fully understands what customer service is all about. I am impressed with his quick response, attention to detail and follow up. More
Randal,is extremely consistent over the years with detailed communication , always courteous,understanding ,provides value to the process and care to customers. Total satisfaction with the service rec detailed communication , always courteous,understanding ,provides value to the process and care to customers. Total satisfaction with the service received each time. Would recommend him any time. Congratulations ! More
Clean - Courteous people at front desk - nice people in the Service Area with water available. My Salesman Adam Davis is the best - always helpful for the entire Lease time. I always know he will help wi the Service Area with water available. My Salesman Adam Davis is the best - always helpful for the entire Lease time. I always know he will help with car questions. More
Adam was a great help throughout the process, great costumer service, very friendly and make me feel comfortable. The dealer has great service. The technology trainer did a great job training me on the costumer service, very friendly and make me feel comfortable. The dealer has great service. The technology trainer did a great job training me on the car. I highly recommend this dealer. More
Adam was a great help through by buying process and following up on the payoff off of the car I traded in. Would highly recommended him and this dealership. following up on the payoff off of the car I traded in. Would highly recommended him and this dealership. More