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Mercedes-Benz of Naples

Naples, FL

4.9
1,134 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction. Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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501 Airport Rd S

Naples, FL

34104

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Showing 1,134 reviews

May 14, 2024

In my search for a Panamera 4, I ran across Mercedes-Benz of Naples. My sales ambassador facilitated a very smooth transaction, from the sale to closing and post sales follow up. I have to gi More

by Harbourcastle1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Naples responded

Hi, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Naples so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thanks again for the recommendation, and have an amazing day!

May 13, 2024

Dealership is centrally located, nice appearance and pleasant visit. We were greeted and passed to Joe who was super nice and very informative. More

by mcglonedarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Mercedes-Benz of Naples responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2024

Professional, no stress, every one is extremely helpful and nice. I will be a customer for life. More

by Bfalcone55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Mercedes-Benz of Naples responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2024

They work hard for you, highly recommend adam salesman as he will do whatever he can to help you. More

by tiagoweyne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Mercedes-Benz of Naples responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 07, 2024

I purchased a 2022 AMG 55 R. I was very precise about the AMG I wanted but was not clear if I wanted the AMG or other models. Joe gave me good suggestions. a test drive was key More

by Steve Akin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Mercedes-Benz of Naples responded

Hi Steve, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 06, 2024

Joe Caruso was attentive and quickly responded to my inquiry and calls. He made the process of purchasing my car seamless. I would not hesitate to purchase another car from him More

by hrosenman639
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Mercedes-Benz of Naples responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 04, 2024

Highly recommended! !!! I was from out of state and had a very rushed timeline to buy a vehicle. My Sales Consultant Joe Caruso helped me find it, answered all my questio More

by kmckeever13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Mercedes-Benz of Naples responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Naples for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

May 03, 2024

Friendly, courteous and professional staff with exceptional knowledge of the Mercedes Benz product line and extremely helpful finding the model best suited for my needs. More

by NaplesCarGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Irpino and Jett Gay
May 04, 2024 -

Mercedes-Benz of Naples responded

Hi, here at Mercedes-Benz of Naples, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

May 03, 2024

Friendly, courteous and professional staff that have expert knowledge regarding the Mercedes Benz product line. More

by NaplesCarGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Irpino and Jett Gay
May 04, 2024 -

Mercedes-Benz of Naples responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 29, 2024

excellent mechanical knowledge of the cars . A great amount of enthusiasm for the Mercedes line and a pleasure to do business with. More

by lock1011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Mercedes-Benz of Naples responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Naples! We are always more than happy to assist you if anything else comes up. Take care!