Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Naples
Naples, FL
1,181 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction.
Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,181 reviews
January 17, 2014
Joe did a wonderful job giving me the info I needed to decide on my vehicle. He did the very best job of explaining ALL the features in my new E350 convertible decide on my vehicle. He did the very best job of explaining ALL the features in my new E350 convertible More
by jrtnyx
Employees Worked With
Joe "JP" Politi
January 15, 2014
PLEASE HAVE FRANK C READ THIS.........................................GENERAL Manager Great Mercedes Benz Dealer!!! Staff was excellent !! I purchased a few MB's THIS.........................................GENERAL Manager Great Mercedes Benz Dealer!!! Staff was excellent !! I purchased a few MB's from you over the past few years But MB--SL550 white 2012 I just ... purchased had two big problems, we have to wait till Jan. 30 to get an appt. because of no MB LOANER car.. THE PHONE VOICE ACTIVATION DOES NOT WORK AND THERE IS A NOISE IN THE LEFT REAR AREA OF THE CAR>> (could be serious noise) Jeff in service said I could get a HERTZ car but who wants that ? Thanks, Teresa Caprari More
by samcaprari
Employees Worked With
Jeff in service was GREAT!! , Jonathan Whitlow
January 14, 2014
I find the experience at MB of Naples to always be consistently professional and with a spirit of camaraderie that puts the customer at ease and provides a comfortable environment for business, whethe consistently professional and with a spirit of camaraderie that puts the customer at ease and provides a comfortable environment for business, whether it's Sales or Service. Micah Westphalen was excellent to work with and showed me several options that were possible for my objectives. Other Sales associates were never to busy to say Hello and ask if I needed anything. Once again, a comfortable feeling. I believe that sets the tone for a outstanding dealership. One that I would highly recommend. Don Wilbur More
by dswilbur
January 14, 2014
Adam Davis knowledge of the features and benefits of the E350MB convinced us that it was the right vehicle for us. We looked at several luxury vehicle brands and Adam's detailed demonstration of the vehicl E350MB convinced us that it was the right vehicle for us. We looked at several luxury vehicle brands and Adam's detailed demonstration of the vehicles many offerings sealed the deal. More
by RobertAloia
Employees Worked With
January 13, 2014
My experience with the Mercedes Benz Dealership in Naples Florida has always been excellent. Everyone that I have mentioned above had been great . Mr Tom Butz is our dealership representative and he is grea Florida has always been excellent. Everyone that I have mentioned above had been great . Mr Tom Butz is our dealership representative and he is great in both his knowledge of your vehicles and so very friendly to work with. Tom is a great asset to your team. Thanks for such great service. More
by ralphpalmieri
January 13, 2014
Rich Grimes was a pleasure to work with, he was exteremly knowledgeable about Mercedes automobiles and easy to deal with. The entire buying experience was terrific - highest levels of quality for customer knowledgeable about Mercedes automobiles and easy to deal with. The entire buying experience was terrific - highest levels of quality for customer service and honest dealing. Highly recommend Rich and Mercedes Benz of Naples. More
by robbrandewie
Employees Worked With
Rich Grimes
January 13, 2014
Excellent exeprience. Very knowledgeable staff. Transaction/Contract process smooth and efficient. Already referred another buyer and will do so again. Would do business again with them. Transaction/Contract process smooth and efficient. Already referred another buyer and will do so again. Would do business again with them. More
by Good442
Employees Worked With
Jonathan Whitlow
January 13, 2014
Debbie was exceptional. Pointed us in the right direction to obtain the best value for our needs. Actually changed our mind on which car we had thought about. Worked very hard to get deal completed. to obtain the best value for our needs. Actually changed our mind on which car we had thought about. Worked very hard to get deal completed. More
by garybos
Employees Worked With
Debbie Marino
January 12, 2014
Tom is outstanding and was thorough in his conduct from the beginning to the final sales transaction. I would recommend Tom as a salesperson for anyone contemplating a purchase. the beginning to the final sales transaction. I would recommend Tom as a salesperson for anyone contemplating a purchase. More
by wwtell
Employees Worked With
Tom Butz
