Patrick Baffa
Service-Loaner Fleet Manager
Mercedes-Benz of Naples
501 Airport Rd S
Naples, FL 34104
31 Reviews
Write a Review31 Reviews of Patrick Baffa
October 31, 2026
Scott was great. Did everything we listed and more than we expected. Thank you Scott for everything Did everything we listed and more than we expected. Thank you Scott for everything More
Other Employees Tagged: Jackie Dressman, Scott Vermillion
October 28, 2026
Service was timely and expertly done. The car was picked up serviced and then delivered. The car was picked up serviced and then delivered. More
Other Employees Tagged: Jackie Dressman, Scott Vermillion
October 02, 2026
recently took my car to Mercedes-Benz of Naples, and as soon as I arrived, my service advisor, Scott Vermillion, greeted me warmly. Scott was very professional, helpful, and always willing to assist me. soon as I arrived, my service advisor, Scott Vermillion, greeted me warmly. Scott was very professional, helpful, and always willing to assist me. The entire visit was an excellent experience. Scott explained everything to me clearly and quickly took me to the person who helped me with a rental car. The person who assisted me was also extremely friendly and professional. I would like to thank Scott and everyone who assisted me for their excellent customer service. I truly appreciate their kindness, professionalism, and efficiency. I highly recommend Scott and the entire team 100%! More
Other Employees Tagged: Jackie Dressman, Scott Vermillion
October 01, 2026
The service to repair terribly screwed screens on both Mercedes we own,….but rather WHY were they so screwed up after only 2 months of inaction while we were traveling outside of Naples Mercedes we own,….but rather WHY were they so screwed up after only 2 months of inaction while we were traveling outside of Naples More
Other Employees Tagged: Service lady Stephanie who is an excellent and very responsive service administrator
June 05, 2024
Great people! extremely easy to work with and especially Adam Davis. Adam made my experience the absolute best! extremely easy to work with and especially Adam Davis. Adam made my experience the absolute best! More
Other Employees Tagged: Adam Davis
April 20, 2024
The sales process and follow up support has been exceptional. Caroline listened to our needs and found us an exceptional vehicle that performs great and is fun to drive. The service department has p exceptional. Caroline listened to our needs and found us an exceptional vehicle that performs great and is fun to drive. The service department has provided us with a loaner as they preformed schedule maintenance and service. More
Other Employees Tagged: Caroline Tursi
October 31, 2021
Mercedes Benz of Naples is a beautiful dealership. The staff is excellent, knowledgeable and friendly. Great inventory. staff is excellent, knowledgeable and friendly. Great inventory. More
Other Employees Tagged: Adam Davis , Randy Hamme
February 08, 2021
very pleased with level of service. Due to part difficulty service took four weeks. Service people constantly called to keep advised as to progress. Great job. difficulty service took four weeks. Service people constantly called to keep advised as to progress. Great job. More
Other Employees Tagged: Melissa Cordeiro
January 27, 2021
David, Jackie and Anne are the best. We love our AMG C65 and Naples MB! We look forward to our next purchase . Highest grades on all measures. and Naples MB! We look forward to our next purchase . Highest grades on all measures. More
Other Employees Tagged: Ann Margaret Ross, Jackie Dressman , Tom Neglio
January 26, 2021
This is my second new MB from this dealer. The service, handling, courtesy, free wash jobs were all perfect. NOW, with this new one they have improved. The remodeled deanship is beautiful, comfortable, the handling, courtesy, free wash jobs were all perfect. NOW, with this new one they have improved. The remodeled deanship is beautiful, comfortable, the staff even better and the service was outstanding. When I returned my loaner to pick up my 1 year old vehicle it looked as good if not better than new. All with a smile and a Thank You. More
Other Employees Tagged: Jackie Dressman , Tom Butz, Dianelis Espin, Rich Grimes, Tino Guerrero, Shannah Mallard, Tom Neglio
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