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Mercedes-Benz of Nashville

Franklin , TN

4.8
422 Reviews
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630 Bakers Bridge Ave

Franklin , TN

37067

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Showing 422 reviews

May 03, 2025

Loved the way that I was treated from the time I walked in until the time I left with a new Mercedes! Jan was great! More

by tinawalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan
April 29, 2025

Pat did a great job finding the sprinter specd the way I wanted, great price, and fast delivery. Any questions I had were answered quickly. Transaction overall was painless and pleasant. Highly recommend. More

by Shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat
May 01, 2025 -

Mercedes-Benz of Nashville responded

Shawn, we are so pleased you enjoyed your visit to Mercedes-Benz of Nashville! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 24, 2025

Thank you Jared for working with me on the issue with my used car purchase! More

by J.Obertein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Mike, Jared
Apr 29, 2025 -

Mercedes-Benz of Nashville responded

Thank you for taking the time to speak with our General Manager, Jared Haas, about this situation. We look forward to seeing you in our service drive to make a proper diagnosis of your backup camera issue. Please do not hesitate to reach out if you have any additional concerns or needs.

April 21, 2025

Great business atmosphere, everyone very courteous and very helpful, beautiful product. Great inventory and a lot of fun to deal with them. More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve, Naser, Emily, Michael
Apr 23, 2025 -

Mercedes-Benz of Nashville responded

George, we really appreciate your positive review! We look forward to your next visit! Take care!

April 16, 2025

The process was Easy, accommodating and no pressure. John Yount was very helpful and helped me set up the car applications. I have gone back to this dealer more than once. More

by vicki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Yount
Apr 18, 2025 -

Mercedes-Benz of Nashville responded

Vicki, we really appreciate your positive review! We look forward to your next visit! Take care!

March 30, 2025

Drove the car 30 miles total and all the warning lights started to come back on that it looks like they cleared just long enough for me to drive off the lot signaling a major transmission issue. Calling to More

by Summers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/a
Apr 02, 2025 -

Summers responded

Autumn was an absolute lifesaver! When I returned to pick up my Range Rover after its inspection, the original salesperson was busy, but Autumn immediately stepped in to assist. She recognized me from my previous visit and was not only incredibly professional but also genuinely kind and attentive. She took the extra time to ensure everything was handled correctly, providing the reassurance I needed in a situation where I had previously felt unheard and dismissed. Her no-nonsense approach, combined with her friendly demeanor, made a difficult experience so much easier. She even went the extra mile to fix my temporary tag, which had been poorly placed by the previous salesperson, ensuring it looked clean and professional. In just 10 minutes, she completely changed my perception of the dealership. If you’re visiting, I highly recommend asking for Autumn!

March 30, 2025

Greg was great, took time to explain a lot. Smooth process and I love my car! More

by Rlgl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Greg
Apr 04, 2025 -

Mercedes-Benz of Nashville responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

March 27, 2025

Purchased a preowned vehicle off the interNet. Communication was excellent. Process was excellent. Braden and John Y. Did a great job. Happy to give a 5 star rating. Well deserved. More

by Happy Customer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Braden, John Y. , Ryan.
Mar 28, 2025 -

Mercedes-Benz of Nashville responded

We are so pleased you enjoyed your visit to Mercedes-Benz of Nashville! We look forward to your next visit! Take care!

March 15, 2025

We had a great experience at Mercedes of Nashville! Jim was extremely helpful and answered all of our questions and found us a vehicle that fit our needs. More

by kwbrooks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim, Darius
Mar 20, 2025 -

Mercedes-Benz of Nashville responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

I recently purchased a MB GLE450 4matic from this dealership. The experience with our sales agent (Autumn) was the best of any I have dealt with in my many years of car shopping. She was very persona More

by jroper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn Ayres
Mar 10, 2025 -

Mercedes-Benz of Nashville responded

Hi there, thank you for taking the time to let us know how we did. We hope you have a great day!

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