Mercedes-Benz of Nashville
Franklin , TN
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This is the best dealership I’ve ever been to. They are pleasant, highly professional, easy to work with. Hassan was excellent so was Ryan Storm. They are pleasant, highly professional, easy to work with. Hassan was excellent so was Ryan Storm. More
⭐️⭐️⭐️⭐️⭐️ Kevin Fraizer, the Service Director at Mercedes of Nashville, provided truly exceptional service during the Nashville 2026 ice storm. I didn’t realize my G580 came with performance summer Mercedes of Nashville, provided truly exceptional service during the Nashville 2026 ice storm. I didn’t realize my G580 came with performance summer tires, and I didn’t feel safe driving it in those conditions. Kevin went above and beyond by personally coming to pick up my vehicle so the tires could be changed right away. That level of care and dedication is rare to find. The experience was 100% top-notch, and I will absolutely continue to be his customer. Highly recommend Kevin and the Mercedes of Nashville service team! More
I've been trying to get a deal done on a pre-owned SUV for a few weeks, but when it was disclosed that the SUV had only one key and no floor mats, I said that was unacceptable. I had suggested that they for a few weeks, but when it was disclosed that the SUV had only one key and no floor mats, I said that was unacceptable. I had suggested that they get a replacement key from a sister Sonic location and I would forgo the floor mats...they said no. Multiple calls have been placed to the GM (J. Haas) - with no response. I was willing to fly to Nashville and drive the SUV back to NC, but I feel this dealership lacks professionalism and customer focus. More
Our salesperson Hasan was fantastic. He explained the features clearly & was very nice & we enjoyed working with him. The finance guy explained everything clearly regarding the warrant He explained the features clearly & was very nice & we enjoyed working with him. The finance guy explained everything clearly regarding the warranty packages & financing. He was also great to work with. More
Our trip to Mercedes Benz of Nashville to look at a new car was very pleasant and the young man that helped us was exceptional. He walked us through all the purchasing steps easily and explained and showed car was very pleasant and the young man that helped us was exceptional. He walked us through all the purchasing steps easily and explained and showed us how all the technology on the car worked. We purchased the car we came to look at and could not be more pleased. MB of Nashville gave great service and we were very happy with the outcome. More
This dealership was a 2 hour drive for me. I had completed most of the hard stuff before even arriving. The process was seamless. It was also Christmas Eve, my wife's birthday and everyone wo I had completed most of the hard stuff before even arriving. The process was seamless. It was also Christmas Eve, my wife's birthday and everyone worked to make everything perfect for us. More
Amazing experience with Zenel. The best sales person. Strongly recommend, 10/10 service. Cant be more happier. Incredible guy. Mercedes Benz Nashville is a great place to purchase The best sales person. Strongly recommend, 10/10 service. Cant be more happier. Incredible guy. Mercedes Benz Nashville is a great place to purchase a vechicle More



