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Mercedes-Benz of Nashville

Franklin , TN

4.8
427 Reviews
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630 Bakers Bridge Ave

Franklin , TN

37067

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Showing 427 reviews

December 28, 2023

Unprofessional, very disappointing, I get the car, no fuel dirty inside and they still waiting for paper More

by Fadil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott
Jan 06, 2024 -

Mercedes-Benz of Nashville responded

Fadil, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (800) 770-5582 to speak to our manager directly.

December 19, 2023

Jan Crick as salesperson was the very best match. She was able to read my mind and has been tremendously helpful ever since the sale. Everyone I met with was professional and happy to make me happy!! More

by btedit7@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sorry, memory fails
Dec 21, 2023 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 11, 2023

This was one of the best experiences purchasing a car I have had. Jim, Maya and Cristian were all very help and support and help work through everything smoothly. I will likely start there the next time I More

by Craig H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Ransom, Dimaya, Cristian.
Dec 14, 2023 -

Mercedes-Benz of Nashville responded

Hi Craig, thank you so much for your positive comments about Mercedes-Benz of Nashville! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Nashville

November 24, 2023

Mike Francis was terrific getting me the Mercedes that I wanted and timely updates on delivery! More

by Fonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Frances
Nov 30, 2023 -

Mercedes-Benz of Nashville responded

Fonda, thank you for taking the time to let us know how we did. We hope you have a great day!

November 17, 2023

Greg Miles was my salesman -- very thorough and explains the options or differences in models very well. He kept me posted on the timing of the car while we were waiting which we appreciated. More

by swhavery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Miles
Nov 23, 2023 -

Mercedes-Benz of Nashville responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

November 16, 2023

Great experience, Jim ransom handled everything perfectly , everything always been perfect at this dealership . Will definitely come back More

by Marcjohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Ransom
Nov 18, 2023 -

Mercedes-Benz of Nashville responded

Marc, thank you for taking the time to let us know how we did. We hope you have a great day!

November 16, 2023

Personable, professional, actually enjoyable purchasing experience. Autumn Aryes was the perfect sales professional. The same for all the individuals that I dealt with during the process. More

by pheyerdahl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn, John,
Nov 18, 2023 -

Mercedes-Benz of Nashville responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

October 25, 2023

Overall excellent experience. ..especial so by the sales associate. Visited the parts department a few days later, felt like I was bothering them! More

by rjm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bartol, do not recall finacince mgr.
Nov 01, 2023 -

Mercedes-Benz of Nashville responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

October 23, 2023

The buying process was easy. No pressure from the sales representative. This was the second vehicle I have purchased from this dealership. More

by stepkim1 Chief
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 27, 2023 -

Mercedes-Benz of Nashville responded

Kim, we are very happy we could provide you with a positive experience!

October 20, 2023

Very professional. Made the entire process simple, understandable and efficient. Actually enjoyed the entire process. More

by Rnwright110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Francis
Oct 24, 2023 -

Mercedes-Benz of Nashville responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

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