Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Nashville
Franklin , TN
327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 327 reviews
Helpful March 24, 2024
I bought a EQE 350 last fall. I didn’t know much about electric vehicles and neither did they. They told me they didn’t sell them but leased them because they would change in 3-is I didn’t know much about electric vehicles and neither did they. They told me they didn’t sell them but leased them because they would change in 3-ish years and the technology would be better and battery life longer. They didn’t tell me that the battery would go down 30% in the winter and the range of the battery is still down 15% from its original maximum range. The salesman didn’t realize this either. Also, when I tried to contact the service department they never got back to me. They want to upsell you on service agreements and give you no after the sale(lease) service. If they don’t know the issues with electric automobiles, then why are they selling them. I was misled. I will never do business with MB of Nashville again. Scott should have forewarned me about what I was getting into. Now I have an albatross with a 4000 pound battery for the next 2 1/2 years. More
by Knealagent
Employees Worked With
Scott
March 16, 2024
Greg was fantastic to work with and supported us throughout the buying experience. He went out of his way to make our first Mercedes purchase exceptional. Solid information, timely followups, and throughout the buying experience. He went out of his way to make our first Mercedes purchase exceptional. Solid information, timely followups, and always professional (none of the sales gimmicks seen at other dealerships). The dealership was immaculate and everyone we spoke with was exceptionally accommodating. Go see Greg if you want that same experience. More
by Steve S.
Employees Worked With
Greg Miles
March 08, 2024
Stopped by Mercedes-Benz of Nashville today to purchase my lease and could not have had better service. I was out in less than 2 hours including the service inspection. Jan Crick is always a pleasure to w my lease and could not have had better service. I was out in less than 2 hours including the service inspection. Jan Crick is always a pleasure to work with. More
by Kevin
Employees Worked With
Jan Crick
