Mercedes-Benz of Nashville
Franklin , TN
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Sabir made the experience Extremely easy, he was always available. Make it easy on yourself and ask for sabir. You can definitely tell this place is under GREAT MANAGEMENT.... Jared Haas between their help available. Make it easy on yourself and ask for sabir. You can definitely tell this place is under GREAT MANAGEMENT.... Jared Haas between their help you’ll always be taken care of with a happy experience!!!! More
I had a horrible experience with the service department. My car stay with the dealer for over a month, and after many “trial and error” I was able to get my car back. Jason Muza was very accommodating, but My car stay with the dealer for over a month, and after many “trial and error” I was able to get my car back. Jason Muza was very accommodating, but the technician was horrible. My total bill was over $2500.00 and I am not sure if the problem has been resolved. Their warranty works like this, if the repair didn’t solved the problem they fix something else, but do not worry you’ll be charge. More
The service was outstanding. Everyone was so professional. They really rolled out the red carpet.My salesman Zenel was very professional and knowledgeable about the products. Everyone was so professional. They really rolled out the red carpet.My salesman Zenel was very professional and knowledgeable about the products. More
Jim Sheridan is an amazing salesman. The entire process was seamless. I love my new Mercedes and will definitely recommend Jim to my friends. The entire process was seamless. I love my new Mercedes and will definitely recommend Jim to my friends. More
Our purchase of a car at Mercedes-Benz went well. It was quick with no surprises. The dealer did some repair work on the vehicle without charge. It was quick with no surprises. The dealer did some repair work on the vehicle without charge. More
This is the best dealership I’ve ever been to. They are pleasant, highly professional, easy to work with. Hassan was excellent so was Ryan Storm. They are pleasant, highly professional, easy to work with. Hassan was excellent so was Ryan Storm. More
⭐️⭐️⭐️⭐️⭐️ Kevin Fraizer, the Service Director at Mercedes of Nashville, provided truly exceptional service during the Nashville 2026 ice storm. I didn’t realize my G580 came with performance summer Mercedes of Nashville, provided truly exceptional service during the Nashville 2026 ice storm. I didn’t realize my G580 came with performance summer tires, and I didn’t feel safe driving it in those conditions. Kevin went above and beyond by personally coming to pick up my vehicle so the tires could be changed right away. That level of care and dedication is rare to find. The experience was 100% top-notch, and I will absolutely continue to be his customer. Highly recommend Kevin and the Mercedes of Nashville service team! More



