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Mercedes-Benz of Nashville

Franklin , TN

4.8
427 Reviews
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630 Bakers Bridge Ave

Franklin , TN

37067

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Showing 427 reviews

January 31, 2022

We couldn’t be more pleased with how our experience with MB of Nashville was. This was my 2nd MB purchased at this dealership . After a special order mixup and reorder of GLE 350 the entire staff and Sonic More

by Masseyjm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Francis, Kirt Kuhn, Kevin Gaither
Feb 04, 2022 -

Mercedes-Benz of Nashville responded

Masseyjm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2022

Leah Shinn is Awesome. Nik in Service is Awesome. The entire team at Mercedes Benz of Nashville is Awesome. More

by Cypbaseball03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Shinn, Ryan Storm, Nik in Service
Jan 06, 2022 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 20, 2021

A really nice experience. Sales Reps were ready for new car delivery. Finance Dept did good job. More

by jts312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Francis
Dec 21, 2021 -

Mercedes-Benz of Nashville responded

Jts312, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2021

The filthiest Mercedes I’ve ever been in.. I recently moved to Nashville and had to stop in and to have a lightbulb changes. I’m from Louisville and their Dealership is Spotless! You could eat off their More

by Phoebesmile
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None Specific
Dec 29, 2021 -

Mercedes-Benz of Nashville responded

Phoebesmile, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing to give us another chance, please reach out to us at (800) 770-5582 to speak to our manager directly.

December 17, 2021

Great experience on a new E450 . Professional sales staff. Best high end car dealership in Nashville. They also have the best service dept, in Nashville. I have bought 10 cars from them. More

by WSC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Snyder
Dec 21, 2021 -

Mercedes-Benz of Nashville responded

Wsc, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 29, 2021

I had a super nice sales person, unfortunately the check out process, all cash for a new 450 GLS was horrendous! I told them I was coming and to please have paperwork ready...and I waited for 3 1/2 hours! A More

by Dawndetelich
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg was very nice
Nov 04, 2021 -

Mercedes-Benz of Nashville responded

Hi Dawndetelich, we appreciate your honest feedback. thank you for taking the time to speak with our manager about your recent experience. Have a great day!

October 24, 2021

Even though I was looking at a 2010 Caravan, they treated me like a VIP. Had the car pulled up front with my name on it ready to test drive. Received a follow up call from the manager the same day of my vi More

by rcaves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ransom
Oct 26, 2021 -

Mercedes-Benz of Nashville responded

Rcaves, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2021

Never buy a car from Mercedes Benz of Nashville in the first place. I know car dealerships can be slimy and have accepted that. But these folks are downright dishonest. After having my GLS550 for less More

by dkgreenwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Posey
Oct 06, 2021 -

Mercedes-Benz of Nashville responded

We are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of Nashville. Please contact us at (800) 770-5582 so we can work with you to make this right.

September 30, 2021

All went great with the new purchase. Everything was as represented. Brad is the best! More

by mastroleo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Snyder
Oct 04, 2021 -

Mercedes-Benz of Nashville responded

Hi Mastroleo, thank you so much for your positive comments about Mercedes-Benz of Nashville! We look forward to your next visit! Take care!

September 09, 2021

Purchased from out of state. Everyone was great to work with. Great deal on my c63 Amg! 0-60 in 3.8 sec super fast! More

by Brandon.shaffer2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Sep 10, 2021 -

Mercedes-Benz of Nashville responded

Hi Brandon.shaffer2011! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day, and enjoy your C63!

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