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Mercedes-Benz of Nashville

Franklin , TN

4.8
422 Reviews
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630 Bakers Bridge Ave

Franklin , TN

37067

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Showing 422 reviews

March 08, 2021

The service advisor and person at drop off were very helpful. They listened to the issue I had with my car, then they explained everything in detail as to what they thought it was and what they would ch More

by cynthiamadson86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Weis
February 01, 2021

Mr. Francis provided extraordinary service. He was very knowledgeable about the product and worked with me in a very time-conscious manner throughout the transaction process. More

by Redeemed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Francis, Kirt Kuhn
January 28, 2021

Very efficient and effective. The staff are courteous and knowledgeable. The customer waiting area is clean and comfortable. They even washed my car when finished More

by DonPerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hood
January 27, 2021

Great service, especially finding the SUV I wanted with sales advisor, Bert Henderson. Financial gentleman was efficient also.All employees I worked with were professional, nice, & knowledgeable. More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Henderson
January 21, 2021

Took the necessary time to insure my questions were answered snd issues resolved. Easy to set up online appointments on line and get text updates. More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
January 20, 2021

Service advisor, Ryan Hood, is awesome. Loaner cars are easy to get and they always do a great job in the service dept. My car is washed when I leave. Gets no better More

by Rich Cosner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hood
January 12, 2021

I always get great service from MBZ of Nashville. My agent, Robert Posey, has taken care of us for 18 years and I have full confidence in his recommendations and advice. More

by lstessel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Posey
January 08, 2021

Wonderful service! Nic is the best service advisor I’ve dealt with! The staff keeps me smiling and always welcome me with greetings and love More

by m_morton13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Howard
December 16, 2020

Annual service done promptly and very efficient. Jason was extremely helpful and courteous. Addional service was completed promptly. Quotes for prices for service done immediately. Jason looked for the More

by Jjbarnes8012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason murz
December 01, 2020

George Lund is responsive, affable, and efficient. I appreciate his professionalism and matter of fact demeanor. I was in and out in less than a day. More

by Dclas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lung
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