Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Nashville
Franklin , TN
333 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 333 reviews
Helpful March 16, 2024
Greg was fantastic to work with and supported us throughout the buying experience. He went out of his way to make our first Mercedes purchase exceptional. Solid information, timely followups, and throughout the buying experience. He went out of his way to make our first Mercedes purchase exceptional. Solid information, timely followups, and always professional (none of the sales gimmicks seen at other dealerships). The dealership was immaculate and everyone we spoke with was exceptionally accommodating. Go see Greg if you want that same experience. More
by Steve S.
Employees Worked With
Greg Miles
March 08, 2024
Stopped by Mercedes-Benz of Nashville today to purchase my lease and could not have had better service. I was out in less than 2 hours including the service inspection. Jan Crick is always a pleasure to w my lease and could not have had better service. I was out in less than 2 hours including the service inspection. Jan Crick is always a pleasure to work with. More
by Kevin
Employees Worked With
Jan Crick
February 13, 2024
Just had the best experience buying a car that I have ever had. Autumn at Mercedes of Nashville is the best…courteous, professional, and got me in the car I wanted at the cost I wanted. Will definitely b ever had. Autumn at Mercedes of Nashville is the best…courteous, professional, and got me in the car I wanted at the cost I wanted. Will definitely be back! More
by Jhepler
Employees Worked With
Autumn
February 03, 2024
Bought a used EQS that was in great shape. We were treated well and communication was solid. We wanted to use outside financing and they had no issue working with us. A smooth transaction all We were treated well and communication was solid. We wanted to use outside financing and they had no issue working with us. A smooth transaction all around. More
by jason
Employees Worked With
Mike Francis, Cristian, and Brigg
February 01, 2024
The service and followup was phenomenal. It was a very cold day and was at the dealership from 11 AM to 6 PM. Autumn Ayers was the most professional sales person I have ever experienced in It was a very cold day and was at the dealership from 11 AM to 6 PM. Autumn Ayers was the most professional sales person I have ever experienced in any sales arena. She truly cared about my experience and satisfaction. Should you need a person to teach sales 101, she is the person. My brother and I drove to Nashville because my first visit was so positive. I drove from Louisville KY to Nashville again because I had such a positive experience the month before. Autumn and I developed a rapport and I trusted, her. The entire team, Brigg, Josh and Stephen were over the top even when MB of Louisville tried to disrespect and harm me. Whatever you pay them is not enough. MB of Nashville is a class organization that stands behind its cars and people. It was worth the drive. Delanor. More
by gemstone
Employees Worked With
Autumn Ayres, Joe Filanowicz
