Mercedes-Benz of Nashville

Great salesman My grandson came in before me and met Chris. The chose several cars for me but grandson knew I would buy sport car. I drove all the cars came in told My grandson came in before me and met Chris. The chose several cars for me but grandson knew I would buy sport car. I drove all the cars came in told Chris I wanted sports car. Love the car. It makes me feel young. More

Online Deal We found the exact car I wanted online from Mercedes of Nashville as a certified pre owned. Chris made buying the car long distance so easy for us and We found the exact car I wanted online from Mercedes of Nashville as a certified pre owned. Chris made buying the car long distance so easy for us and even FaceTimed me to go through the features and is available over text for any questions. All of this had made the process of buying and getting a new car so easy. More

was a very good experience From the moment we walked in the door of the dealership we were treated with courtesy. Chris, answered all of our questions and concerns about the use From the moment we walked in the door of the dealership we were treated with courtesy. Chris, answered all of our questions and concerns about the used car that we were looking at. Everyone in the dealership was friendly. It made the big decision of what car to buy our daughter much more pleasant. More

Service review. It is always a pleasure having service done at MB of Nashville. The staff is always friendly and helpful. Great waiting area. Work is done quickly It is always a pleasure having service done at MB of Nashville. The staff is always friendly and helpful. Great waiting area. Work is done quickly and without surprise. More

Out of state purchase Mike and Chris did a tremendous job helping me decide that they were right place to purchase my Mercedes even though I lived 8 hours away! They provi Mike and Chris did a tremendous job helping me decide that they were right place to purchase my Mercedes even though I lived 8 hours away! They provided details that allowed me to really make a sound decision about a vehicle that I had not physically seen or test drove. They were patient with me and my million questions and very knowledgeable. Chris even picked me up from the airport! 1st class service! More

Excellent Service I have used Mercedes-Benz of Nashville for service and repairs and received nothing but the most high quality courtesy, attention to detail, and the b I have used Mercedes-Benz of Nashville for service and repairs and received nothing but the most high quality courtesy, attention to detail, and the best workmanship. Nic Howard, my service coordinator has been and is a vital part of the excellence I receive. The repair I had on 17 July 2019 was no exception to my satisfaction with Mercedes-Benz of Nashville. More

Normal servicing checkup We made a prior appointment for a 1 year checkup.We were assigned a service advisor who explained everything to be done with an expected completion ti We made a prior appointment for a 1 year checkup.We were assigned a service advisor who explained everything to be done with an expected completion time. Everything went according to schedule.When we went to pickup the car our service advisor explained the work done and results. He answered questions we had concerning future service visits. More

Service is always very courteous, professional and quick I never have to wait long to check in when I come on time for my appointment. Their service agents are always ready and check me in quickly. When I ne I never have to wait long to check in when I come on time for my appointment. Their service agents are always ready and check me in quickly. When I need a "loaner", they never hesitate to offer one, if available, sometimes on short notice. Although service is at a small premium over local mechanics, you get what you pay for in competence, expertise, and professionalism. These folks know their Benzes. While tire prices are above other suppliers, they are becoming more responsive to the competition, plus providing in depth knowledge of the tires required. As far as reviews, any dealership willing to display if they have shortcomings and respond courteously and positively, that dealership is concerned with growing and improving quality and customer relations. I worry about seeing NO negative responses for fear they have been removed by the dealer. Excellent waiting area, too! More

Service of our 2014 MB C300 Ashley was very kind, cordial, and efficient in her dealing with us. She went out of her way to accommodate us especially when our vehicle service wo Ashley was very kind, cordial, and efficient in her dealing with us. She went out of her way to accommodate us especially when our vehicle service would not be completed the day we brought it in. She further accommodated us by allowing us to take the loaner home with us (we live almost 2 hours away). She then had a driver deliver our car to us the next day. Very professional and thoughtful. Only thing we noticed was that the vehicle wasn't as clean on the inside as it usually is when it is returned to us. Kenneth Leftwich Linda Walbeck More

Great dealership and sales person. We have purchased a lot of cars with this dealer and this one went very well. Chris Popin was our sales person and he did a great job. He found the c We have purchased a lot of cars with this dealer and this one went very well. Chris Popin was our sales person and he did a great job. He found the car, helped with the trade and paperwork and then made my wife feel very comfortable with the car. More