Mercedes-Benz of Nashville

Windshield replacement Mr. Robert Posey is simply incredible in his personal knowledge and his focus on sincere customer service. He is one of the reasons I have now purchas Mr. Robert Posey is simply incredible in his personal knowledge and his focus on sincere customer service. He is one of the reasons I have now purchased two vehicles from this dealership. He is the best I have seen. More

Great exsperience Jason Muza was amazing ! He took care of everything and actually made it fun .I had a tune up . The service was as good as it gets .Attention to det Jason Muza was amazing ! He took care of everything and actually made it fun .I had a tune up . The service was as good as it gets .Attention to detail and speed of the whole experience was fantastic More

1st Class Service!!! Mercedes-Benz of Nashville is top notch! Only had to schedule 3-4 days in advance this time to get a loaner car which made the time in service very c Mercedes-Benz of Nashville is top notch! Only had to schedule 3-4 days in advance this time to get a loaner car which made the time in service very convenient. Great communication the entire time via text and calls to keep me in the loop as to how it was progressing in the shop with my MB Sprinter. Other dealerships could learn a lot from these guys on how to serve customers! More

First Experience at Mercedes Benz of Nashville We had a fantastic experience with Jim Sheridan at Mercedes Benz of Nashville, Franklin, TN. He was so pleasant to talk to and made us feel very comf We had a fantastic experience with Jim Sheridan at Mercedes Benz of Nashville, Franklin, TN. He was so pleasant to talk to and made us feel very comfortable from the very beginning. We were there for a while; he even fed us and offered beverages to us throughout the time we were there. He was very informative in telling and demonstrating the vehicle features. All in all it was a great experience. We purchased a 2019 Mercedes GLE 400 and are extremely satisfied! More

Buying new GLC 300 I had a great experience at Mercedes Benz of Nashville. They made the experience easy and with no pressure. My salesmn Brad did a great job of explain I had a great experience at Mercedes Benz of Nashville. They made the experience easy and with no pressure. My salesmn Brad did a great job of explaining the features of the Mercedes. He was very knowledgeable. More

Bad Experience This has happened 2 times with me and i will not return to this location. I have an extended warranty which expired last Sunday. The first time i had This has happened 2 times with me and i will not return to this location. I have an extended warranty which expired last Sunday. The first time i had a oil leak, i was presented with an huge invoice, i then called Mercedes corporate and they honored my extended warranty and i returned to the dealership to get this fixed. Second time, i was am told that some spring on the drivers seat may need replacement and of course that determination has been made when my car is out of warranty less than a week. I was also told that the brakes and rotors need to be replaced urgently and that the indicator light should have lit up. I agree that it seems reasonable that the brakes need replacement but why are you not fixing the light? If its supposed to light up, it should light up correct? or maybe the brake does not need to be replaced More

Great service, great people Great service, I do my service for firts time there and I loved how the take care my car !! Very happy to go to Mercedez Great service, I do my service for firts time there and I loved how the take care my car !! Very happy to go to Mercedez More

Superfantastic Was on the road when ESP and ABS lights came on saying “drive to nearest repair location”. My regular MB dealer assisted in locating the Nashville MB Was on the road when ESP and ABS lights came on saying “drive to nearest repair location”. My regular MB dealer assisted in locating the Nashville MB which can handle Sprinter Class. Got there around 7pm and was given first appointment the next morning. Thanks to G Patel and guys in shop I was on the road by 10am. Wonderful and thanks again. Lonnie Wise More

Personal & professional experience My 40,000 service was up on my car and my sales person, Nic was super nice & very helpful getting me off in my loaner vehicle. The dealership is alwa My 40,000 service was up on my car and my sales person, Nic was super nice & very helpful getting me off in my loaner vehicle. The dealership is always super clean & the personnel is always friendly Love my experience More

servicing 3500 mercedes sprinter The service people seem to be interested in the cars you'll probably get good service if you have a car. They were over two hours late getting to me. The service people seem to be interested in the cars you'll probably get good service if you have a car. They were over two hours late getting to me. I had an appointment but I had to go ask if they would be able to service it that day. Things checked off on the inspection that were not completed. I am a retired mechanic. I want need to waste their time at that dealership anymore. Hope everyone else has better luck with them. More