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Mercedes-Benz of Nashville
Franklin , TN
422 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 422 reviews
January 02, 2017
Bea is the best car dealer in the business!!! I love the way Bea Mohesein helps you get a car. She is simply an expert and the best person I have ever known to help me. She is just great and the c I love the way Bea Mohesein helps you get a car. She is simply an expert and the best person I have ever known to help me. She is just great and the consummate professional. More
by Nashville Car buyer
Employees Worked With
Bea Mohesein
January 02, 2017
Bea is the best! If you want to work with The Best and most knowledgeable person at MB you need to see Bea!! I bought 2 Mercedes-Benz from her and couldn't be happier If you want to work with The Best and most knowledgeable person at MB you need to see Bea!! I bought 2 Mercedes-Benz from her and couldn't be happier! She makes your experience buying a car exciting and fun. I won't buy a car from anyone but Bea!!!!! More
by CAROLYN LACEY
Employees Worked With
Beatrix Mohsenin
December 28, 2016
Excellent service Service department is great ! They took care of me very quickly . They always give me my car back cleaner than I took it there ! I would recommend Mer Service department is great ! They took care of me very quickly . They always give me my car back cleaner than I took it there ! I would recommend Mercedes of Nashville to everyone ! More
by Btribb
Employees Worked With
Vince and Troy
December 16, 2016
Not the Mercedes Benz Service I am use too. Just moved to Nashville, and if you are an MB owner beware of MB of Nashville. Went online to schedule service, received a voicemail with not call b Just moved to Nashville, and if you are an MB owner beware of MB of Nashville. Went online to schedule service, received a voicemail with not call back number. (poorly trained employees) I called back for service and was informed the next appointment would be 5 days, or 18 days if you want a loaner. (I have had service with other 3 dealerships in 3 states, this is not a NORMAL PRACTICE). First impressions are important and MB of Nashville does disappoint! If you are from other areas relocating to Nashville be prepared to be underwhelmed. Just an FYI MB of Music City is opening in 2017 and is not owned or affiliated with MB of Nashville hopefully they will know how to treat customers, and if not this is my last MB. More
by scott robbins
Employees Worked With
None
November 03, 2016
Awesome! We're from Sweden but we live in Nashville now and buying a car in another county with a different language can be tricky. We met with Beatrix Mohseni We're from Sweden but we live in Nashville now and buying a car in another county with a different language can be tricky. We met with Beatrix Mohsenin and she was awesome. She helpt us with everything you can imagine! Perfect service and we love our new car! More
by Sanna19
Employees Worked With
Beatrix mohsenin
November 03, 2016
Nothing but the Best We had the most incredibly wonderful experience when buying our 2017 Mercedes Benz. From the moment we met Bea and Jan...our purchase was seamless. We had the most incredibly wonderful experience when buying our 2017 Mercedes Benz. From the moment we met Bea and Jan...our purchase was seamless. Who could say that about buying a car? We just said it... Thank you ladies for your professionalism and patience...we put you through your paces and I feel that it couldn't be any better. More
by keylime1
Employees Worked With
Bea, Jan
September 27, 2016
Mercedes-Benz, the best or nothing! Considering a car to keep for 10 years or longer? Your choice should be the Mercedes-Benz! With so many models to choose from how do you know which on Considering a car to keep for 10 years or longer? Your choice should be the Mercedes-Benz! With so many models to choose from how do you know which one is for you? Bea can help you make that decision. And she will be there to answer any questions after the sale. So which one will you choose? More
by Benz Guy
Employees Worked With
Bea
September 15, 2016
Big disappointment Big mistake buying a vehicle at night. Next morning when I looked it over,I was not happy with things I didn't notice that night. Just 2 days after p Big mistake buying a vehicle at night. Next morning when I looked it over,I was not happy with things I didn't notice that night. Just 2 days after purchase, my car has to be TOWED back to dealership! I understand things can happen even with new vehicles, but this isn't something you expect from a high end vehicle only days after purchase. The only good thing I can say about this dealership, is that Lerome and Jon in service were very friendly. More
by AMC2016
Employees Worked With
Jan, Brigg
May 16, 2016
Service tries to sale you parts via service. Unfortunately our automobile broke down between Nashville and Huntsville. Mercedes Benz of course towed our car for free to the nearest dealer but un Unfortunately our automobile broke down between Nashville and Huntsville. Mercedes Benz of course towed our car for free to the nearest dealer but unfortunately it was closer to Nashville than Huntsville. Basically I bought a lot of parts (thousands of dollars) via service from the Nashville dealer and unknown to me all the problems the car had were not corrected. After I drove the car home from the Nashville dealer. The car would not start and the fluid leak was still there. This time it went to the Huntsville dealer and they corrected all problems for $200-$300 total. I did give the Nashville dealer 1 star since they paid for the $200-$300 total. If you live in Nashville, I suggest driving to Huntsville for your service. I know one Nashville customer who did when I ran into him at service while he was returning a Mercedes loaner car provided while his car was in the shop. He was very happy and I would be too if I did not have to go without a car and my service was done right. More
by jam
Employees Worked With
Service department
October 11, 2015
Bad experience My Wife & I went into Mercedes-Benz of Nashville yesterday (10/10/15) with the intent of purchasing one of two vehicles they had listed online. Upon a My Wife & I went into Mercedes-Benz of Nashville yesterday (10/10/15) with the intent of purchasing one of two vehicles they had listed online. Upon arriving, we walked around for a few minutes without anyone coming to see if we needed help, which isn't exactly a bad thing, but not what I expected. Finally, we decided to go find someone. Unfortunately for us, we found Jim "Mac" McCullough. Jim never introduced himself, nor asked for my, or my Wife's, name. We told him what we were looking for, and he proceeded to take us on a wild goose chase around the parking lot, never once making conversation. We then went inside to look up the cars. Turns out that neither one was ready to be sold, though they had them both listed online. Jim, again not even knowing my name, proceeds to go on about why they have to do that. He said the cars would be ready in a week, and I could come back at that time. He then gave me his business card, which I promptly left in the lobby. While leaving, there were two sales guys standing by the front door, and when I went to leave, I said "Have a good one fellas", to which they just looked at me and kept on talking to each other. My Wife and I then went to another dealer in Franklin and happily bought a C250 that day... You couldn't pay me to go back to Mercedes-Benz of Nashville. More
by Josh
Employees Worked With
Jim "Mac" McCullough
