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Mercedes-Benz of Nashville
Franklin , TN
422 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 422 reviews
September 16, 2024
Helpful, friendly, showed all the inventory helping me with my decision making process. Paperwork was efficient and easy. I have used the service department there with other Mercedes vehicles I have me with my decision making process. Paperwork was efficient and easy. I have used the service department there with other Mercedes vehicles I have owned. Highly recommend this dealership. Thanks to Autumn and Steve. More
by bassm
Employees Worked With
Autumn and Steve
September 14, 2024
Excellent service on my new lease. They handled it perfectly and had me in my car the same day. Ms Crick and Mr Stoll were excellent. They handled it perfectly and had me in my car the same day. Ms Crick and Mr Stoll were excellent. More
by Heart Doc
Employees Worked With
Justine Crick , Brigg Stoll
September 05, 2024
My salesman Mike Francis was very helpful. The sales manager Steve was super. The finance process was quick and flawless! Thanks he car is awesome but I had to replace the radiator after 200 The sales manager Steve was super. The finance process was quick and flawless! Thanks he car is awesome but I had to replace the radiator after 200 miles. Ooops! More
by Sam
Employees Worked With
Mike Francis, Steve the sales manager, and Jason in finance.
September 02, 2024
absolute best dealer experience ive encountered. quick, efficient, transparent… overall great experience. would highly recommend paying them a visit if you re in the market for a new car. quick, efficient, transparent… overall great experience. would highly recommend paying them a visit if you re in the market for a new car. More
by jerinsell
Employees Worked With
patrick pointer
September 01, 2024
Superb new car buying experience. Sincere patience and courtesy in explaining all the features of models we were interested in and we asked many questions. Easy negotiation and leasin Sincere patience and courtesy in explaining all the features of models we were interested in and we asked many questions. Easy negotiation and leasing process, would absolutely return. More
by PeteBasil
Employees Worked With
Jim Sheridan
September 01, 2024
Great customer service from the second we entered the door. Staff and management kept me well informed and worked diligently to make ensure the buying process was smooth. Thank you. door. Staff and management kept me well informed and worked diligently to make ensure the buying process was smooth. Thank you. More
by Pnorman
Employees Worked With
John Wall, Steve Howard, Ryan Storm
August 31, 2024
Excellent service. Staff was outstanding Very professional and helpful. We will continue to be a loyal customer to Mercedes. Staff was outstanding Very professional and helpful. We will continue to be a loyal customer to Mercedes. More
by Cothranfc
Employees Worked With
Jan, Hassan, and Brigg
