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Mercedes-Benz of Nashville - Service Center

Franklin , TN

3.9
116 Reviews

116 Reviews of Mercedes-Benz of Nashville - Service Center

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January 08, 2021

Wonderful service! Nic is the best service advisor I’ve dealt with! The staff keeps me smiling and always welcome me with greetings and love More

by m_morton13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Howard
December 16, 2020

Annual service done promptly and very efficient. Jason was extremely helpful and courteous. Addional service was completed promptly. Quotes for prices for service done immediately. Jason looked for the More

by Jjbarnes8012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason murz
December 01, 2020

George Lund is responsive, affable, and efficient. I appreciate his professionalism and matter of fact demeanor. I was in and out in less than a day. More

by Dclas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lung
November 27, 2020

On target with diagnosis prices were fair no gouging. Time frame and care were both excellent. Communications are always timely and precise. Would have appreciated a better closing. I was processed out More

by clyderamey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic
November 18, 2020

Very quick and safe pick up and drop off. Employees wore masks and completed the service expediently. Car was tidy and clean afterwords. Thank you! More

by Jessleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Posey
November 15, 2020

MBZ of Nashville Service is the friendliest, most knowledgable, and most efficient, all of the time...My service advisor, George Lund, is the most accommodating , kind, and knowledgable friend that I More

by jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lund
October 30, 2020

Service is absolutely the best!!George Lund is so Service is absolutely the best!! George Lund is so awesome!!! He always takes care of any issues and I trust him 100%!! 5 star service!! More

by Stephanie Noel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lund
October 22, 2020

Great service and Robert Posey is the best advisor I have ever experienced. Robert Posey is the reason I drive over 3 hours round trip to have my car serviced. Dealership also has great covid 19 practices. T More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Posey
Oct 24, 2020 -

Mercedes-Benz of Nashville responded

D, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. Until the next time we meet, take care!

October 12, 2020

The dealership is very clean and comfortable.The staff The dealership is very clean and comfortable. The staff are very helpful, knowledgeable and professional. The service was done in a timely manner. More

by basha1680
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Lund
Oct 14, 2020 -

Mercedes-Benz of Nashville responded

Hi Basha1680, thank you for taking the time to leave a review for us at Mercedes-Benz of Nashville. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 25, 2020

Good location. Service rep.Nic Howard good. Clean location. Loaner efficient and similar to auto serviced. Took a little longer to service than I expected. More

by se-lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Howard
Sep 28, 2020 -

Mercedes-Benz of Nashville responded

Se-lewis, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.