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Mercedes Benz of New Orleans
Metairie, LA
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,327 reviews
Verified Customer
December 17, 2022
Steve was great. I have been using this dealership for the past 3 years and I don't have one complaint! I have been using this dealership for the past 3 years and I don't have one complaint! More
by GFLINT67
December 17, 2022
My salesman met all my expectations. I am still new to Mercedes. Thank you very much. I am still new to Mercedes. Thank you very much. More
by pbbezou
December 04, 2022
Awesome experience! Highly recommend this dealership…found the vehicle we were looking for and made the process easy! Highly recommend this dealership…found the vehicle we were looking for and made the process easy! More
by bergeronamy22
December 04, 2022
Warren was fantastic and made the whole process so easy! He was prompt with responses. Thank you so much. We highly recommend Mercedes’ Benz of New Orleans! He was prompt with responses. Thank you so much. We highly recommend Mercedes’ Benz of New Orleans! More
by S. Langston
Employees Worked With
December 03, 2022
Our salesperson, Mario Cole, is incredible. We returned to purchase this Mercedes fromMario 3 months after our first Mercedes purchase because of how fantastic our buying experience was with Ma We returned to purchase this Mercedes fromMario 3 months after our first Mercedes purchase because of how fantastic our buying experience was with Mario. More
by LARADICRISTINA
December 01, 2022
Real easy, fast, thorough! Be be be be be be be be be be be be Be be be be be be be be be be be be More
by george96
December 01, 2022
I had a bad experience with this dealership. It was problem after problem. For this to be a luxury dealership these problems shouldn’t have occurred. Nobody has even contacted me to ask what hap It was problem after problem. For this to be a luxury dealership these problems shouldn’t have occurred. Nobody has even contacted me to ask what happened. I will never shop at this location again nor will I recommend this location to anyone. More
by nefdiva
November 19, 2022
Ernie made the sale quick and painless. Wonderful experience. Thanks to Ernie Everything went smooth. Wonderful experience. Thanks to Ernie Everything went smooth. More
by SAIA
Employees Worked With
November 18, 2022
The car salesman was awesome . He was very nice assisting with our needs. We were not at the dealership very long and most of all he put a smile on my wife face. He was very nice assisting with our needs. We were not at the dealership very long and most of all he put a smile on my wife face. More
by camillebyrd95
Employees Worked With
Davin Chambers
