Mercedes Benz of New Orleans

Awesome!!!!Katie Jackson Kelly Awesome service by Katie Jackson!!! Thank you, Katie. Contacted her by text message and within a minute she invited me to bring my SUV in immediatel Awesome service by Katie Jackson!!! Thank you, Katie. Contacted her by text message and within a minute she invited me to bring my SUV in immediately, which I did. She had the problem diagnosed and had me out of there in a beautiful loaner within minutes. This was all on a Saturday afternoon and my car will be ready on Monday. Can't imagin better expert service and always with a beautiful smile and cheerful disposition. Mr. Benson, you are lucky to have Katie. Thanks again. PS My salesman, Ernie Debus, is always there for me. He works closely with Katie for me, guides me, advises me, teaches me and directs me. He has done that for me and my family since the first day I ever met him when I was starting to look at new cars. My family is so impressed and appreciative of Ernie that when we buy our next car, which should be very soon, we will buy it from Ernie. More

A Great Dealership with a Fantastic Staff! I have driven luxury for quite some time but never Mercedes. I must say you guys have them beat hands down. Thanks for everything! I love this GLE! I have driven luxury for quite some time but never Mercedes. I must say you guys have them beat hands down. Thanks for everything! I love this GLE! More

Best Experience! Ernie made the process quick and easy! I told him exactly what I wanted, he located the exact car, and he was able to get the car in from another deal Ernie made the process quick and easy! I told him exactly what I wanted, he located the exact car, and he was able to get the car in from another dealership in no time. 100% recommend Ernie at MB New Orleans! More

Great service I will always buy and service my car in Mercedes of New Orleans and I will always send them more business in the futer .I thank Mohammad and Richared I will always buy and service my car in Mercedes of New Orleans and I will always send them more business in the futer .I thank Mohammad and Richared for there service More

Fabulous as always From the moment I make my first phone call, till the minute I leave with a fully serviced car, the entire experience is excellent Katie Jackson and A From the moment I make my first phone call, till the minute I leave with a fully serviced car, the entire experience is excellent Katie Jackson and Alex Taylor or excellent at what they do and always make me feel comfortable. I never feel like I'm going to get taken advantage of because they explain everything in detail before it is done. They are truly an asset to your team More

Only a Mercedes and only in Nola We have always been satisfied with the service and love our service advisor, Tommy Waguespack. He makes doing business their a pleasure. Always knowle We have always been satisfied with the service and love our service advisor, Tommy Waguespack. He makes doing business their a pleasure. Always knowledgeable and happy to help. Always meets us with a smile. More

Happy with my service My service at Mercedes is always so easy of a process. Tommy waguespak handles my needs promptly and makes sure I'm taken care of in a quick and profe My service at Mercedes is always so easy of a process. Tommy waguespak handles my needs promptly and makes sure I'm taken care of in a quick and professional manner. The customer service here is great. More

Great customer service Tommy waguespak is always very helpful and accommodating to me. when I have a question or need a service he makes the process effortless. I appreciate Tommy waguespak is always very helpful and accommodating to me. when I have a question or need a service he makes the process effortless. I appreciate his kindness. Scotty Hutton is always helpful as well. They seem to work as a great team when it comes to me needing help at Mercedes. I'm thankful for their good service and making me feel so welcome. This is the reason I bring my car service to Mercedes on veterans. Thank you guys. More

Great Experience I have been a long term customer for about 18 years and the service has always been excellent thanks to my original advisor Richard and still is. My I have been a long term customer for about 18 years and the service has always been excellent thanks to my original advisor Richard and still is. My visit yesterday was a great experience and Richard and Nick Mena are true gems. The advisors are so caring and have great customer service skills. I want to also acknowledge the parts consultant, Greg Milton a great asset to you all Thanks to all of you. Nikki Krivjanick More

Seamless purchase of a mint condition 2006 E350 Jerry Eberts went out of his way to make the buying process as seamless and efficient as possible. He helped me purchase a car while I was overseas a Jerry Eberts went out of his way to make the buying process as seamless and efficient as possible. He helped me purchase a car while I was overseas and delivered it to me as described in perfect condition and at a great price. Completely trustworthy and transparent process. More