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Mercedes Benz of New Orleans
Metairie, LA
1,328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,328 reviews
July 20, 2022
The salesman was incredibly pleasant very easy to deal with and took his time was willing to invite me back the next day made the decision very easy with and took his time was willing to invite me back the next day made the decision very easy More
by ccusimanoII
Verified CustomerEmployees Worked With
July 20, 2022
The agent was respectful and attentive. He made the buying process simple and smooth. I had a great experience. Thank you Michael Williams! He made the buying process simple and smooth. I had a great experience. Thank you Michael Williams! More
by Barry
Employees Worked With
July 20, 2022
Poor communication when ordering a new car and impossible communication to get someone in the service department to make an appointment to do a repair to a brand new car with under 500 miles. communication to get someone in the service department to make an appointment to do a repair to a brand new car with under 500 miles. More
by JERRYTAUZIER
July 15, 2022
I had an excellent experience with the sales department. Stephen was helpful, personable and professional. It was a pleasure dealing with him. I very much appreciate the exceptional teamwork among the sa Stephen was helpful, personable and professional. It was a pleasure dealing with him. I very much appreciate the exceptional teamwork among the salesmen to ensure I had a great buying experience. I love the suv that I purchased. More
by FREDRCK
July 14, 2022
This dealership is always professional and fitting to the products name !! Simply Top notch experience. products name !! Simply Top notch experience. More
by LAWUERTZ
July 08, 2022
Service was very good and the salesman was excellent ! I always have good service with my service rep. I always have good service with my service rep. More
by yvette.prouet
July 06, 2022
Mercedes Benz of New Orleans has the best Sales and Service team around! They go above and beyond always exceeding my expectations. Service team around! They go above and beyond always exceeding my expectations. More
by Tiffani
July 05, 2022
Great people, the Biden supply chain crisis has made them a little low on new cars, but I don't hold this against the dealership. a little low on new cars, but I don't hold this against the dealership. More
by DWAIKEN
Employees Worked With
July 05, 2022
Excellent experience with Herb! Great overall experience at the New Orleans Dealershop. Would definitely recommend it! Great overall experience at the New Orleans Dealershop. Would definitely recommend it! More
by mhobley
Employees Worked With
July 05, 2022
I had a very friendly and pleasant experience! Everyone was helpful and professional. Very happy with my purchase! Everyone was helpful and professional. Very happy with my purchase! More
by tsblue21
