
Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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This was just about the best experience I had buying a car. Will and Anas are awesome!!!! I will send any and everyone I know to this dealership because of those two car. Will and Anas are awesome!!!! I will send any and everyone I know to this dealership because of those two More
My salesperson Warren was fantastic, really pleased with my sales experience. Vic was very candid and helpful in the finance department and my overall time at the dealership went very well my sales experience. Vic was very candid and helpful in the finance department and my overall time at the dealership went very well More
I always enjoy working with Stephen. He's very professional and cares about my satisfaction with my purchase and ongoing care of my car. This is my second Mercedes and I've purchased both through professional and cares about my satisfaction with my purchase and ongoing care of my car. This is my second Mercedes and I've purchased both through Stephen. More
Just purchased, I realized your service is horrible. Even a simple oil change takes 3hrs. Yikes!!! Shisters salesmen.. Purchased car 38k was told at the point of sales, when car hits 40k needs $2500 worth of a simple oil change takes 3hrs. Yikes!!! Shisters salesmen.. Purchased car 38k was told at the point of sales, when car hits 40k needs $2500 worth of service. xxx!! If I add 2k miles I have come up with $2500. Just purchased at $50k!! This Same car same price only 22k miles located in Lafayette. I wish I never purchased!! Selling as quick as possible. Parked! in driveway. Riding my bike to work.. Asked your salesmen for a payout now. I work in a hospital, other employees curious about my purchased. NEVER BUY Mercedes from a New Orleans dealership. Told them Lexus would be better. More
We purchased vehicle at end of lease.We are very pleased We purchased vehicle at end of lease. We are very pleased With the purchase and the sale. We also purchased extended warranty. Pleased with proce We purchased vehicle at end of lease. We are very pleased With the purchase and the sale. We also purchased extended warranty. Pleased with process. More
The salesperson Jeannie Fitzgerald was superb. The finance executive,Vic Jones was terrible. He does not return phone calls and I told Miss Fitzgerald that I don’t want to deal with him again. finance executive,Vic Jones was terrible. He does not return phone calls and I told Miss Fitzgerald that I don’t want to deal with him again. More
Mark was absolutely amazing. He was friendly, time efficient, and really sets a great vibe for anyone who walks through your doors.I am so happy with my new car. efficient, and really sets a great vibe for anyone who walks through your doors.I am so happy with my new car. More
If I could rate 0 stars I would. I purchased a 2018 Maybach for $114,000 with only 7,000 miles, a Mercedes Benz Pre-Owned "certified" car. The car was shipped and delivered with 3 damaged wheels, filth Maybach for $114,000 with only 7,000 miles, a Mercedes Benz Pre-Owned "certified" car. The car was shipped and delivered with 3 damaged wheels, filthy interior, worn and frayed floor mats and body damage. I was offered a new set of floor mats! More
Excellent service and friendliness. Especially sales representative Erne Debus very nice personality, helped a lot for selection. Keeps me update and follow up of progress. representative Erne Debus very nice personality, helped a lot for selection. Keeps me update and follow up of progress. More
My visit here was just amazing. Warren totally met all my needs! Arrived at dealership just to look around and I fell in love with my truck!! I would indeed recommend anyone here! needs! Arrived at dealership just to look around and I fell in love with my truck!! I would indeed recommend anyone here! More