Back

Mercedes Benz of New Orleans

Metairie, LA

4.3
1,325 Reviews
Contact Dealership

3727 Veterans Memorial Blvd

Metairie, LA

70002

Directions

By Type

Showing 1,325 reviews

May 05, 2023

Exceptional Service from the beginning with Steven Bui. He was honest from the beginning and not in a hurry to make a quick sale, which is important when trying to make a purchase of such. Thanks Again, wi More

by clboldenha
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

Staff only cares about you while they’re selling you a vehicle. Any type of questions or concerns you may have get completely disregarded. More

by anó musa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anas Alqara
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

Ernie was great, 3rd car i have purchased from MB. Very impressed with their commitment to the consumer in pricing when COVID diminished inventory! More

by RMAIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie Debus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

BJ is the best service advisor I have encountered at any dealership. He is responsive, detailed, honest, thourough and goes above and beyond. I will own a Mercedes as long as he is employed as a service a More

by Noengr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ, Baldwin "BJ" Bioc
April 28, 2023

Pretty good service, I have no complaints or issues with the service provided by them More

by troy.t82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warren Purvis
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

Visited the dealership to trade out of a Porsche. Harry gave me an in depth run down of all the car’s features before the test drive. Everyone was great to work with and I closed the deal the followi More

by SHAQUITA025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Weigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Menesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2023

The salespeople are knowledgeable about the product, however, vehicle detailing is lacking. Also, the wait area was not clean and the refreshments were depleted. Workers should have separate refresh More

by Scubakapside
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Moret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jabari Brown
April 18, 2023

One word. RUN. This dealership has the worst customer service. No one calls you back, they don’t actually fix your car, and yes the review below is accurate. T More

by NolaMBOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Friedrichs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Jackson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Lancon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

The dealership is beautiful, and its a pleasant environment. Staff was not as professional as expected. More

by coriley8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Herbert Singleton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Moret
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Steve Weigel was our sales person, He kept in touch with us letting us know where our vehicle was through the whole process. Then made the purchasing process super easy and fast. Steve is friendly More

by donnac2894
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Weigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...