
Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Traded in my current lease for a new lease in less than two hours. Mike Tyson handled the transaction very efficiently, and my car was ready at the appointed time. Overall, this was an excellent car shoppi two hours. Mike Tyson handled the transaction very efficiently, and my car was ready at the appointed time. Overall, this was an excellent car shopping experience. More
The staff was very kind and knowledgeable about their inventory. They were exceptionally accommodating to meet our needs to facilitate the purchase of an updated model vehicle. inventory. They were exceptionally accommodating to meet our needs to facilitate the purchase of an updated model vehicle. More
Great to work with and extremely knowledgeable. I worked with 2 different sales professionals over a month. Both made the process easy and it was the 1st time I've bought a car and not dreaded the he finan with 2 different sales professionals over a month. Both made the process easy and it was the 1st time I've bought a car and not dreaded the he finance guy. He was fantastic as well. More
The sales team at Mercedes of New Orleans went out of their way to help make my deal work best for me. They were so professional. Mike Williams put up with me and was patient the entire time. their way to help make my deal work best for me. They were so professional. Mike Williams put up with me and was patient the entire time. More
Cancer caused me to sell my Mercedes for a less expensive car. I’ve been waiting for a gap refund 2 months now. Can’t get any help. The money sure would help with the medical bills. Extremely disappointed wi car. I’ve been waiting for a gap refund 2 months now. Can’t get any help. The money sure would help with the medical bills. Extremely disappointed with the management for their lack of assistance & lack of compassion. More
Such a great person, informative, and extremely reassuring. BJ is always a phone call or text away. Always going above and beyond to satisfy customers! reassuring. BJ is always a phone call or text away. Always going above and beyond to satisfy customers! More
I already left a review and spoke to someone in regards to the issues I had with the management personnel. Needs customer service improvements. l to the issues I had with the management personnel. Needs customer service improvements. l More
Mr. Robert Keogler demonstrated excellent customer service. He communicated effectively via telephone and in-person. Also, Mr. Will Russ assisted with some paperwork and answering some question. Gr service. He communicated effectively via telephone and in-person. Also, Mr. Will Russ assisted with some paperwork and answering some question. Great More
Harry was great. The car is in great shape and the price was fair. Ill be back!! I only wish they knew a little more about the car's features. was fair. Ill be back!! I only wish they knew a little more about the car's features. More
My experience at Mercedes Benz of New Orleans was great. The salesman warren Purvis was very professional and friendly. He made sure we were comfortable with our experience. I would recommend my friends and The salesman warren Purvis was very professional and friendly. He made sure we were comfortable with our experience. I would recommend my friends and family to visit this place and ask for warren Purvis. More