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Mercedes Benz of New Orleans
Metairie, LA
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,327 reviews
May 25, 2021
Jeanne Fitzgerald is the absolute best!!We overall had Jeanne Fitzgerald is the absolute best!! We overall had an extremely Wonderful seem less experience. I highly recommend Jeanne. She is very knowle Jeanne Fitzgerald is the absolute best!! We overall had an extremely Wonderful seem less experience. I highly recommend Jeanne. She is very knowledgeable and professional. More
by KMTOLAR
Verified CustomerEmployees Worked With
May 24, 2021
Austin was great, his sincere attitude, professional personality and knowledge of the Vehicle was the reason I purchased my GLE 350. I am happy with the purchase and I hope to work with Austin again in personality and knowledge of the Vehicle was the reason I purchased my GLE 350. I am happy with the purchase and I hope to work with Austin again in the future. Thanks. More
by HAMZAAZIZMD
Employees Worked With
Austin Kemper
May 18, 2021
Awesome as always!!! Herbert is the best! A1 service! He found the car I wanted ant it was a match made!!! I’m so excited thank you! found the car I wanted ant it was a match made!!! I’m so excited thank you! More
by angelique1
May 18, 2021
Excellent initial information On vehicle very smooth purchasing experience and excellent delivery dont need any more words to explain besides meeting you survey require period purchasing experience and excellent delivery dont need any more words to explain besides meeting you survey require period More
by mjmdas
Employees Worked With
Finance, Austin Kemper
May 18, 2021
I wouldn’t buy again. The salesmen lied about the credit score and upcharged big time. This is right before the other salesman came out to inform me that they don’t do switch and bait. Lesson learned! score and upcharged big time. This is right before the other salesman came out to inform me that they don’t do switch and bait. Lesson learned! More
by romonce_smith
Employees Worked With
Mark Monfette
May 18, 2021
I enjoyed working with Warren in purchasing my Mercedes Benz GLC 300 4MATIC Coupe. He was very knowledgeable and professional. It’s a beautiful car. Benz GLC 300 4MATIC Coupe. He was very knowledgeable and professional. It’s a beautiful car. More
by jodyjt
Employees Worked With
May 17, 2021
Used to buy Toyota. Mr Debus is hard to compare to them. It was a pleasure doing business with him, the only thing I regret is not taking my business to Mercedes Benz before. An absolute pleasure to do bus It was a pleasure doing business with him, the only thing I regret is not taking my business to Mercedes Benz before. An absolute pleasure to do business with him (don't let him retire! You will loose your best sales person) More
by thock69
Employees Worked With
May 17, 2021
Warren is a very knowledgeable Sales Associate. He was able to explain all of the new latest features that Mercedes added for 2021, which were significant. After Delivery was complete in the back and bef able to explain all of the new latest features that Mercedes added for 2021, which were significant. After Delivery was complete in the back and before we took possession of the SUV, Warren also looked over the vehicle and cleaned up any minor smudge that he found. His attention to detail was outstanding and what we would expect from a Luxury Dealership. More
by NolaStewart
May 15, 2021
This will be the 6th car I have bought or leased at this dealership. Especially Ernie Debus, has made my experience easy and pleasant. But everyone on the staff have been a pleasure to deal with. dealership. Especially Ernie Debus, has made my experience easy and pleasant. But everyone on the staff have been a pleasure to deal with. More
by Dell
Employees Worked With
May 14, 2021
Harry is very helpful. Really really really really really really really really really really really really really really really really really really really really helpful really really really really really really really really really really really really really really really helpful More
by POPS1142
Employees Worked With
