
Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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My first experience was not so good, second time was great Overall upon pulling up and walking the lot for about 20 minutes no one asked if I needed help. I ran into Abe and Eldrick who wee very friendly from Overall upon pulling up and walking the lot for about 20 minutes no one asked if I needed help. I ran into Abe and Eldrick who wee very friendly from the beginning. They attended to all my needs and listened to what I had to say and what direction I wanted to go in. On another occasion I walked in the dealership and I passed 7 peoples why did not even acknowledge I was there. Ashamed of the treatment from these workers at a Mercedes dealership, I immediately text Abe and Eldrick who came to my immediate assistance. They are great employees too bad Mercedes doesn’t have more like them. Clay and Will are great as well. Special thanks to them!!! More
Warren did a great job! Warren did a great job explaining the vehicle to us and also finding the one that we were looking far!! He was heads above other dealerships salesmen Warren did a great job explaining the vehicle to us and also finding the one that we were looking far!! He was heads above other dealerships salesmen that we had visited. Give him a raise! More
Heba was amazing! Very helpful and informative. She provided me and my family excellent service and was very nice and hospitable! I highly recommend visiting this location and asking for Heba! provided me and my family excellent service and was very nice and hospitable! I highly recommend visiting this location and asking for Heba! More
Reasonable and trustworthy I was treated with dignity and respect. It was a great experience to buy this car. I am happy with my choice and will refer others I know. I was treated with dignity and respect. It was a great experience to buy this car. I am happy with my choice and will refer others I know. More
Mercedes S550 purchase It was such a pleasure working with Warren Purvis helping me identify a car, negotiate a fair price and provide me with a comprehensive tutorial with It was such a pleasure working with Warren Purvis helping me identify a car, negotiate a fair price and provide me with a comprehensive tutorial with operating features on my S550. He is very professional and courteous and I highly recommend him. More
This should be the last dealership you buy a car from, in 6 weeks $9000.00 of repairs the used car mangers do care. They lost paperwork had to sign twice the car went from black to white on the paperwork. Th 6 weeks $9000.00 of repairs the used car mangers do care. They lost paperwork had to sign twice the car went from black to white on the paperwork. This dealership is not honest, keep driving to the next dealership More
Great experience. Great Service. Everything was in order when we arrived and the entire purchasing process went quickly. Jeanne, our sales person, then put us in the new car and show Everything was in order when we arrived and the entire purchasing process went quickly. Jeanne, our sales person, then put us in the new car and showed us how everything works. More
Most pleasant Mike Tyson was extremely helpful and we eventually reached an agreement acceptable to Mercedes Benz Corporation and me. I would definitely recommend Mike Tyson was extremely helpful and we eventually reached an agreement acceptable to Mercedes Benz Corporation and me. I would definitely recommend Mercedes to anyone interested in purchasing a vehicle. More
Mike Tyson (sales) It is always a pleasure working with Mr. Mike. He is very professional, knowledgeable, honest and friendly. This is my second time buying a new Merced It is always a pleasure working with Mr. Mike. He is very professional, knowledgeable, honest and friendly. This is my second time buying a new Mercedes from him, and would do it again. More
Mike Tyson Mike did a great job keeping me informed about the status of the car that I had ordered. After waiting 2 months, I bought a car that someone else had Mike did a great job keeping me informed about the status of the car that I had ordered. After waiting 2 months, I bought a car that someone else had ordered and had gotten tired of waiting for. Paid cash because not happy with lease on my previous car, More