Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Steven Bui was very professional and knowledgeable and very. Steven Bui was very professional and knowledgeable and very pleasant to work with. I would highly recommend him to my family and friends on the purc Steven Bui was very professional and knowledgeable and very pleasant to work with. I would highly recommend him to my family and friends on the purchase of a new or used vehicle. More
Smooth transaction Mr. Steven Bui was great! He was very patient with me and accommodated all my needs and concerns. Thanks so much for this amazing purchase experience! Mr. Steven Bui was great! He was very patient with me and accommodated all my needs and concerns. Thanks so much for this amazing purchase experience! More
Quick and to the point I felt I was getting the best deal. It was quick. Everyone was friendly, and I never felt pressured by Jeanne. It made my experience worth it. I felt I was getting the best deal. It was quick. Everyone was friendly, and I never felt pressured by Jeanne. It made my experience worth it. More
Great The whole experience was great. The workers are friendly and the service is speedy. My salesman was exceptional and I would reccomend him to all my The whole experience was great. The workers are friendly and the service is speedy. My salesman was exceptional and I would reccomend him to all my friends. More
great service have been a customer of this dealership for years never disappoints that’s why I always keep a mercedes in my garage , no reason to switch to anoth have been a customer of this dealership for years never disappoints that’s why I always keep a mercedes in my garage , no reason to switch to another dealership/ brand. and take a risk in quality or service . Mike tyson as always delivered great service as he has done many times in the past . More
Had my doubts but was very impressed Went in 3 months ago to purchase a new car. I custom ordered the car. Everything was on track. Then my salesperson went missing. Was left in limbo. Un Went in 3 months ago to purchase a new car. I custom ordered the car. Everything was on track. Then my salesperson went missing. Was left in limbo. Until Ernie Debus took over. AMEN is all I can say. What a pleasure. Awesome gentleman. He went above and beyond to help me out. It was a smooth ride after that. I got my car and I am in heaven. What an awesome car. LOVE LOVE it. I would recommend Ernie for all your needs. He won't stir you wrong. Oh, and I can't forget to put in a good word for the management team. Mr. Moret took good care of me even though I was a pain and at some times pushy. He was calm and patient with me, thank you for that. More
Great Experience Warren Purvis was the sales rep that sold me our GLE 450 and I absolutely love it !!! He explained all of the details of the car to my daughter and me Warren Purvis was the sales rep that sold me our GLE 450 and I absolutely love it !!! He explained all of the details of the car to my daughter and me. When we test drove the car he showed us how amazing and spectacular this model is. I was considering other cars and the minute we drove into the parking lot to meet Mr Purvis stepped out and we explained to him what our concerns were and he took us straight to the SUV that was perfect for us. More
Charles & Susan deBoisblanc We would like to start by saying Warren & Mr. Jones were very easy to talk to and handled themselves very professionally. At no time did we feel that We would like to start by saying Warren & Mr. Jones were very easy to talk to and handled themselves very professionally. At no time did we feel that our needs were ignored. We’re very impressed with the dealerships and it’s support staff. More
Great buying experience! I have been a Mercedes owner for years. My salesman, Ernie Debus, has always given me great advice. I highly recommend him and the dealership for I have been a Mercedes owner for years. My salesman, Ernie Debus, has always given me great advice. I highly recommend him and the dealership for unmatched knowledge and service. More
Above and Beyond. My wife and I decided to trade in our C-300 and lease a new 2020 GLE. Unbeknownst to us, there was a nationwide shortage of new GLEs due to supply co My wife and I decided to trade in our C-300 and lease a new 2020 GLE. Unbeknownst to us, there was a nationwide shortage of new GLEs due to supply constraints. Our sales associate, Mr. Warren Purvis, went above and beyond of what was expected of him to find us a vehicle. He was able to locate a GLE with the exact specifications that we ordered and had it shipped to New Orleans in only 5 days. During the entire process, Warren stayed in touch with us and gave us detailed updates. The management team is also top notch. Mr. Danny Van always remembers my name when I arrive on the showroom floor and provides help with any of my needs. Even though he isn't specifically assigned to the service department, he always makes sure that all of our service needs are met. More