Mercedes-Benz of New Rochelle

Mr. Perez was excellent. Not as pleased with the fin. Mgr. Mr. Perez was a consummate professional as was Mr. Criss. I was not pleased with the financial manager's attitude; especially as it regarded the vehic Mr. Perez was a consummate professional as was Mr. Criss. I was not pleased with the financial manager's attitude; especially as it regarded the vehicle cash purchase agreement and how it was developed. In addition, the continued encouragement to use a recommended bank by the dealership was unsettling; given my decision to go with my own bank. More

Fair Deal; Happy With the Result Our experience was very good. We selected a hard-to-find color and the dealership fought hard to obtain it from an out-of-state dealer. We got an exc Our experience was very good. We selected a hard-to-find color and the dealership fought hard to obtain it from an out-of-state dealer. We got an excellent price for the car we traded in. The Mercedes came very quickly and was ready for us when we wanted it. I needed several tutorials after driving it home to understand the electronics. Nick Nasta even came to our house to help set things up and go over some of the information. I look forward to receiving similar attention in the future whenever I bring in the car for service. More

Above and Beyond Hearing the name "Mercedes Benz" is quite intimidating for an average person trying to make her dream a reality. Going into the dealership I was very Hearing the name "Mercedes Benz" is quite intimidating for an average person trying to make her dream a reality. Going into the dealership I was very nervous and intimidated. But knowing and speaking with Nick Nasta made me feel at ease, and made me 99% close to realizing my dream. Being a woman going into the dealership alone, the fear of being fooled or pushed to offers, that may not be 100% you need is scary. But I made it clear that I'm tired taking 2nd best….Nick made that possible with Jason. Im very Thankful and very lucky to have Nick who never give up on me when i almost give up on my dream. More

Renee you are the best!!!!!!!!!!! As you enter the doors of the dealership everyone is so pleasant. But I was so lucky to be matched with Mrs. Renee Bianco. Renee you made my whole ca As you enter the doors of the dealership everyone is so pleasant. But I was so lucky to be matched with Mrs. Renee Bianco. Renee you made my whole car buying experience a comfort, fun, and no pressure one. You've helped me find the right car for me and my needs. You're knowledgeable and patient. Thank you for working so hard to find the exact car I wanted. You truly rock! Also thank you to the whole Mercedes Benz Family in New Rochelle!!!!! More

My experience was wonderful, fast and easy Sonny Narula was very helpful, pleasant and did not rush or force me into a sale. He explained everything about the car to me very well and made me fe Sonny Narula was very helpful, pleasant and did not rush or force me into a sale. He explained everything about the car to me very well and made me feel extremely comfortable and comfident in my decision to lease my mercedes e class. I can not thank him enough for all his help and patience. More

Chris Bartolini- what you see is what you get Chris was the best sales person I have Dealt with. No B.S. to the point and in the car. He also worked hard for the lease and stayed in my budget. Chris was the best sales person I have Dealt with. No B.S. to the point and in the car. He also worked hard for the lease and stayed in my budget. More

Dream Realized Never thought I would be a Mercedes Benz owner. I told Alex Quinteros that I wanted a Blue Mercedes with low mileage. Even though they didn't have the Never thought I would be a Mercedes Benz owner. I told Alex Quinteros that I wanted a Blue Mercedes with low mileage. Even though they didn't have the particular car in-house at the time, it was there the next day. I had come to the dealership because it was the closest dealership near me and because I had received a postcard about a marketing promotion that stated that a qualified car buyer could receive 2.9% financing, 2 years of free maintenance, and 2 car payments paid up to a certain amount. I had just financed a 2015 vehicle from another car dealership in July. I didn't qualify for all the things mentioned in the September sales promotion (I didn't qualify for the 2.9% financing through Mercedes Benz financing), but the dealership found a bank that would give me the financing that I needed in order for me to get my "dream car". I purchased a Certified pre-owned Blue 2013 C300 Sport car with just 7000 miles from the New Rochelle Mercedes Dealership. The Mercedes Benz dealership gave me what I had spent in the purchase of the 2015 vehicle that I traded in, and they still honored the 2 years of free maintenance and the 2 car payments from the September promotion. So long story short even when different situations arose, where I was like maybe this wasn't a good idea, the dealership has gone the extra mile to ensure that I received what I was looking for even when to me it seemed like it would be to much of a hassle on their part. I can't say that everyone's experience will have the same outcome as mine, but I think that if you're in the market for a Mercedes, go check out the New Rochelle Mercedes Dealership, and I'm sure that barring any unforeseen circumstances, that they will extend the utmost professionalism that one would expect from any Mercedes Benz Dealership. A Satisfied Customer More

Best purchase experience ever For the first time ever, I had a sales representative that help me to make important decisions about my purchase. It was very clear that he was a prof For the first time ever, I had a sales representative that help me to make important decisions about my purchase. It was very clear that he was a professional More

excellent buying experience The sales person I used was very helpful and aware of my needs. He followed up on the sale and I would recommend both the dealership and the salesman The sales person I used was very helpful and aware of my needs. He followed up on the sale and I would recommend both the dealership and the salesman. More

Best experience i ever had purchasing a vehicle!!! I would never go elsewhere to purchase a vehicle. I highly recommend this dealership to anyone in the Tri-state area. The options are endless and cust I would never go elsewhere to purchase a vehicle. I highly recommend this dealership to anyone in the Tri-state area. The options are endless and customer service was phenomenal. My salesperson Alex Nikaj was nothing but professional and helpful throughout the entire process. If anyone in the area is looking for a Mercedes I highly recommend this dealership and use Alex Nikaj!!! More