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Mercedes-Benz of New Rochelle

New Rochelle, NY

4.0
647 Reviews
Mercedes-Benz of New Rochelle, an Authorized Mercedes-Benz Dealer located in the heart of New Rochelle New York, and serving the Tri-state area. Whether you're visiting to search for your next Mercedes-Benz or coming in to get your Mercedes-Benz serviced, we look forward to serving you.
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77 East Main Street

New Rochelle, NY

10801

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Showing 647 reviews

May 01, 2013

Michael Longi was very knowledgable of vehicles, thourough, friendly, down to earth, and conscious of my needs. His sales approach was what sealed the deal. More

by angelinahope46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Longi
May 02, 2013 -

Mercedes-Benz of New Rochelle responded

Hi Angelina, Thanks for taking the time to give us a review. Your needs are what drive our sales approach, so it seems to be a good combination ;) We are glad you felt comfortable and well taken care of. Enjoy your new car!

May 01, 2013

called and spoke to rennee, told her what i was interested in, plus 2 trades. gotten my cell # home # e/mail, spoke to her ssaturday 5.40 pm.said she would get back to me monday, did she god no.wha More

by rsharp2327
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
renee b
May 13, 2013 -

Mercedes-Benz of New Rochelle responded

I'm sorry to hear of your experience. I see that you are referencing a salesperson named Renee. Did you mean to post this on the Mercedes-Benz of New Rochelle ratings page? That is where Renee works. I have already shared your comments with the management staff at Mercedes-Benz of New Rochelle. Please contact me with any questions. John Silva Mercedes-Benz of White Plains 914-949-4000 ext 686

April 27, 2013

Michael Longi made the buying experience priceless. I never thought and experience such professionalism and honesty throughout the whole buying process. Everyone was great!! Thank you for everything! More

by johnkric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martnez and Leornrdo, Michael Longi
May 02, 2013 -

Mercedes-Benz of New Rochelle responded

Thank you, John. We are so happy you felt well resected throughout the entire process. We aim for both of those things you mentioned (professionalism and honesty). We hope to see you in the future. Enjoy your new car!

April 27, 2013

had the wrong mb dealership in last login. had a problem with a sales woman last sat april 20/13. gave her the infro she needed from me. she said she would call me monday, but no home calls no cell calls, & More

by rsharp2327
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
dennis pucci
May 02, 2013 -

Mercedes-Benz of New Rochelle responded

We hope this matter has since been resolved!

April 26, 2013

Overall this was a great experience at Mercedes of Larchmont/New Rochelle. Lou & Sergio were great to work with. They were very knowledgeable & expedited all requests we had to make this experience More

by melissae906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski
May 02, 2013 -

Mercedes-Benz of New Rochelle responded

So glad that everything went smoothly! That's a big priority for us, no hassles! The ML is a great car, congrats!

April 25, 2013

My experience with Jay, Bernie and everyone at Mercedes was excellent!! I would reccomend this dealship to everyone. They went out of their way to make us feel comfortable and gave us many different optio More

by meeganmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Fee, Jay Criss
May 02, 2013 -

Mercedes-Benz of New Rochelle responded

That's quite a statement, thank you! We look forward to doing business with you. And we will always treat you with the utmost respect and take all of your needs into account.

April 17, 2013

We feel our overall experience with Mercedes Benz of New Rochelle was a very positive one. Jay Criss was courteous, friendly, knowledgeable and went out of his way to make the deal work. He thoroughly expl More

by Pirate13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Criss
May 02, 2013 -

Mercedes-Benz of New Rochelle responded

Having sales professionals who are extremely knowledgable about the product is one of our top priorities, so that the customer can always get all the information they need before making a decision on what car to purchase. We are so glad that this helped in your case and helped you get the car you wanted. Enjoy your new car and we will see you soon! Thanks for the review!

April 11, 2013

Michael was very responsive to my many questions and responded in a timely manner. He respected my time and did not keep me waiting in the dealership. I will pass on his information to friends and fam More

by FTRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Derpinski, Michael Longi
Apr 16, 2013 -

Mercedes-Benz of New Rochelle responded

Thanks for this review! We respect our customer's time, we know they all lead busy lives and have other things to attend to. We try to make the process painless and effortless and make sure all the customer's needs are met. We hope you are enjoying the new car, and we will let Michael know that you were appreciative of his efforts.

April 10, 2013

This is my third lease with Mercedes and the second time I have dealt with Renee. I came back to her because she worked very hard to get me what I wanted on my previous visit and has done the same again. Sh More

by jackiecullen114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jacqueline cullen, Renee Bianco
Apr 16, 2013 -

Mercedes-Benz of New Rochelle responded

Renee will be very happy to hear that you feel this way. We will pass along your kind words. Having someone you can trust in this industry is extremely important. We try to set ourselves apart from your average dealership because we feel that our customers are anything but average. They all deserve to get what they want and feel heard. Thank you for taking the time to post this review.

April 07, 2013

I had a very pleasurable experience with Mercedes of New Rochelle, Renee bianco was my sales person. She was very professional courteous and understanding. the process moved very quickly and easy. I was ama More

by TBEKKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Bianco, Sergio Derpinski
Apr 16, 2013 -

Mercedes-Benz of New Rochelle responded

What a fantastic review! You made the right choice, coming to Mercedes-Benz of New Rochelle. We do whatever we can to make your dreams come true, but take some credit for yourself! You must have worked really hard to make your own dreams come true, and we can't take credit for that ! ;) We will let Renee know about this beautiful review. Thanks for choosing us to provide you with your new car. We look forward to working with you in the future.

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