Mercedes-Benz of New Rochelle

Amazing Service Mr Jorge Baez really took the time to understand my issues with the car, documented them perfect and acted and got everything fixed. There was so much Mr Jorge Baez really took the time to understand my issues with the car, documented them perfect and acted and got everything fixed. There was so much drama dealing with my warranty company but he was very attentive and professional More

Very good Everyone I have dealt with since leasing this car, has been great. This car is my most favorite MB that I have had the honor of driving. Everyone I have dealt with since leasing this car, has been great. This car is my most favorite MB that I have had the honor of driving. More

Always reliable I have used this dealer for 3 cars. I always get assisted in an efficient and friendly manner. I like tbe fact they clean my car too!!!! My service ad I have used this dealer for 3 cars. I always get assisted in an efficient and friendly manner. I like tbe fact they clean my car too!!!! My service advisor, Jorge is top notch. More

Excellent service. Very friendly. Always trying to make things work out the best way possible. I would highly recommend using the New Rochelle dealership and w service. Very friendly. Always trying to make things work out the best way possible. I would highly recommend using the New Rochelle dealership and will continue doing business with them. More

Knowledgeable and Courteous I brought my car in for a low tire pressure warning. It was quickly diagnosed as a puncture in the front tire. The two front tires were very worn and I brought my car in for a low tire pressure warning. It was quickly diagnosed as a puncture in the front tire. The two front tires were very worn and so needed to be replaced. The service department gave me a loaner car and quickly installed my new tires along with the rotation. Everyone is friendly and professional. More

great customer service Great customer service center , Friendly and respectful had some bumps in the road , but all is good and moving forward , looking forward to a better Great customer service center , Friendly and respectful had some bumps in the road , but all is good and moving forward , looking forward to a better experience. More

Excellent service Absolute excellent service and attention from both Michael and Shawn could not ask for more professional service all questions were answered all issue Absolute excellent service and attention from both Michael and Shawn could not ask for more professional service all questions were answered all issue taken care of this is 2nd auto I lease from this dealership and would highly recommend to anyone to deal with both Michael and Shawn More

Service Robidio Palencia is awesome he made sure that everything was right The service was excellent everyone there is great. I would recommend Mercedes B Robidio Palencia is awesome he made sure that everything was right The service was excellent everyone there is great. I would recommend Mercedes Benz to my friends . More

Mercedes-Benz of New Rochelle - Excellent! Excellent communication and follow-up. Professional yet hungry and aggressive for your business. Very smooth and easy transaction, they do all the l Excellent communication and follow-up. Professional yet hungry and aggressive for your business. Very smooth and easy transaction, they do all the legwork for you, all you need to do is show up and sign the paperwork! Highly recommended. Nathan Frost is an excellent salesperson, I would recommend you reach out to him for all your needs. More

Overall satisfaction My vehicle is the second car from New Rochelle Mercedes dealership and it’s my 6th Mercedes. My sales rep is very informative and helpful to all my ne My vehicle is the second car from New Rochelle Mercedes dealership and it’s my 6th Mercedes. My sales rep is very informative and helpful to all my needs. Staff at the maintenance department is very courteous. Highly recommended. More