Mercedes-Benz of North Haven

And I’ve been looking for a very specific Mercedes-Benz model with very specific features for many years. One that checked all the boxes turned up at Mercedes Benz of North Haven. Needless to say I was on model with very specific features for many years. One that checked all the boxes turned up at Mercedes Benz of North Haven. Needless to say I was on it right away and from the moment I contacted the dealership, Marc was in constant contact with me. Unlike many other salesmen that I’ve met in the past, Marc actually knew what he was talking about. He had an actual interest in the brand he was selling. Being that I live halfway across the country, we had to do this entire deal virtually. Marc took time to send me personalized videos of the condition of the car and answer any questions that I had, big or small. Marc and the team over at Mercedes-Benz of North Haven went out of their way for me, from the detailers who had this car looking amazing, the maintenance team that looked it over, from sales to finance, they all made the process pretty seamless. More

I always feel like they are honest with me at every visit. They take time to explain the problem before going ahead with the recommended service. Everyone I’ve encountered there is very polite and res visit. They take time to explain the problem before going ahead with the recommended service. Everyone I’ve encountered there is very polite and respectful. More

I wanted to solve the problem of the vehicle, and the after-sales service found me the car with the same problem.Say me this is normal.I'm really disappointed. after-sales service found me the car with the same problem.Say me this is normal.I'm really disappointed. More

It was for a recall of augmented cam. Good so far. I used it yesterday and felt different. Good so far. I used it yesterday and felt different. More

Extremely efficient. caring,everything very precise. Kept me informed No waiting Frequent text messages when necessary caring,everything very precise. Kept me informed No waiting Frequent text messages when necessary More

Best car buying experience I’have ever had. Service was excellent. Don Shepard was great. Service was excellent. Don Shepard was great. More

Our salesman PJ Zamani is courteous, knowledgeable and patient. Everyone is friendly and dealership is local. patient. Everyone is friendly and dealership is local. More

reliable and accomodating, I like the fact that I was always offered a loaner car if needed. always offered a loaner car if needed. More

Don was a excellent human being not just a sales guy. He worked with me and attended to my every need. 5 star service for sure. He worked with me and attended to my every need. 5 star service for sure. More

PJ was very courteous, affable, and knowlegeable about Mercedes products and features. He was not pushy or overbearing. It was a pleasure to work with him. His style ultimately led to me purchasing a vehi Mercedes products and features. He was not pushy or overbearing. It was a pleasure to work with him. His style ultimately led to me purchasing a vehicle. He followed up the next day to ensure satisfaction. More