Mercedes-Benz of North Haven

I just had my first service appointment, and I must say the entire service process was impressive. Ariana was very efficient scheduling the service and loaner vehicle for me. And my adviser Bob was sure t the entire service process was impressive. Ariana was very efficient scheduling the service and loaner vehicle for me. And my adviser Bob was sure to communicate my car’s status throughout the day and made the pickup process very quick so I could be on my way! More

Highly recommend fantastic customer service stand behind their work 100% will bring my car back for service again their work 100% will bring my car back for service again More

Excellent service from check in to check out. First rate service. Matt did an excellent job First rate service. Matt did an excellent job More

Service department is very good and well maintained. Minimum waiting time for service to be done. The individual I dealt with was very helpful and kept me posted on progress of service. Hi highly recomm Minimum waiting time for service to be done. The individual I dealt with was very helpful and kept me posted on progress of service. Hi highly recommend him. More

North haven Mercedes is good for very helpful fast and very welcoming thanks you Matt very welcoming thanks you Matt More

This was my first experience at Mercedes of North Haven. My service advisor Miguel, the service porters, and the receptionist were all very accommodating i particularly liked the video MPI. Very transpare My service advisor Miguel, the service porters, and the receptionist were all very accommodating i particularly liked the video MPI. Very transparent More

I dropped my car off for the 50,000 mile Service. It was done in a timely manner. The rep had attention to details I mentioned. My car was spotless afterward.was very pleased with the service seronf It was done in a timely manner. The rep had attention to details I mentioned. My car was spotless afterward.was very pleased with the service seronf More

Good service, they kept my car in freezing cold and my car accumulated with frozen ice , I didn’t like that. car accumulated with frozen ice , I didn’t like that. More

Sale man Jason and financial lady are very kind 😁😁😁. The man help us set up App very nice too. Two lady in receptionist , I don’t know their ñames.One tall and 1 short.The short ones, she needs to improv The man help us set up App very nice too. Two lady in receptionist , I don’t know their ñames.One tall and 1 short.The short ones, she needs to improve her skills with the attitude to service customers.Thanks. More

Communication through out the repair process was very good. Loaner was appreciated given that my car was in service for 8 days. Pricing was fair. Video of inspection was great. Serious problems were fixe good. Loaner was appreciated given that my car was in service for 8 days. Pricing was fair. Video of inspection was great. Serious problems were fixed. My original complaint of knocking remains unresolved. Knocking persists. More