Mercedes-Benz of North Haven

Max & Adam made my wife and I feel very confortable A relaxed atmosphere. We liked the idea that the dealership is a family owned business and that any problems that we may have in the future will be A relaxed atmosphere. We liked the idea that the dealership is a family owned business and that any problems that we may have in the future will be taken care of. More

Michael Jordan is my service rep. I find him to be very Knowledgeable and respectful. He completely answers my questions. I feel he is an asset to Mercedes Benz service department. So far I am very satis Knowledgeable and respectful. He completely answers my questions. I feel he is an asset to Mercedes Benz service department. So far I am very satisfied. More

We have never felt more at ease in purchasing a car from a dealership. I did not feel pressured or played with by any member of the team. Paul was very respectful and accommodating. He knew the product insi a dealership. I did not feel pressured or played with by any member of the team. Paul was very respectful and accommodating. He knew the product inside and out and gave a great orientation to the features of the car throughout the entire sales cycle. I'm a Director of Sales for a tech company and know all the tricks of the trade. Paul was very professional and let the facts of the car speak for itself. I didn't have to be "sold", and Paul didn't stoop to that level. Adam was also very generous in giving us a free detail because of a small ding that they could not get out during the prep. Other than that, the car was delivered to us in immaculate shape! I will definitely buy again at North Haven MB and have no problem recommending you to my friends. As a matter of fact, our daughter will be coming in soon to return her lease and get an upgrade. More

I had worked with Chip Attwood in 2010 when I purchased my C300 and had a positive experience, so I decided to return and work with him again when I wanted to get another vehicle. Chip's knowledge and e my C300 and had a positive experience, so I decided to return and work with him again when I wanted to get another vehicle. Chip's knowledge and experience made the selection of a CPO E350 an easy decision. The great incentives and a good match to what I was looking for were all offered by MB of North Haven. More

Door closing mechanism was broken when seat belt was closed in door. Stopped by the dealership without an appointment and service representative arranged to have vehicle fixed within 30 minutes. Great w closed in door. Stopped by the dealership without an appointment and service representative arranged to have vehicle fixed within 30 minutes. Great work and greatly appreciated. More

Overall great experience. It was pleasure working with Michael Jordan. He helped switch over my kids car seats and it was easy. Communication was great as well. Michael Jordan. He helped switch over my kids car seats and it was easy. Communication was great as well. More

I had to replace my car key. There was some delay in the Parts Department. When one of the servicemen , Bob Geffert, saw me sitting in the lounge patiently waiting (40 minutes) he took the initiative to f Parts Department. When one of the servicemen , Bob Geffert, saw me sitting in the lounge patiently waiting (40 minutes) he took the initiative to find out what was the delay. He then assumed the responsability of expediting the task. His concern and kindness was very reassuring and made my experience exceptional. Upon completion, realizing I had no car to get home, he arranged for one of the parking attendants to drive me home. In addition, Paul who is head of the Parts Department was extremely courteous, helpful, and accommodating. I highly recommend Mercedes Benz of North Haven. More

I purchased my E350 from Mercedes Benz of Fairfield and had them service the car until this year. Based on comments from two of my friends, I decided to try MB of North Haven. Scott and Bob won me over.. had them service the car until this year. Based on comments from two of my friends, I decided to try MB of North Haven. Scott and Bob won me over......permanently. I am now a MB of North Haven service customer exclusively. They are both great to work with................... More

Very friendly and comfortable experience. While waiting for the vehicle the sales person that sold the vehicle to be made contact with me making sure all was satisfactory. for the vehicle the sales person that sold the vehicle to be made contact with me making sure all was satisfactory. More

Customer service was great. unfortunately, check windshield washer fluid light was still on after service. I sent it back and it was fixed after they added ore antifreeze into it. windshield washer fluid light was still on after service. I sent it back and it was fixed after they added ore antifreeze into it. More