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Mercedes-Benz of North Haven

North Haven, CT

4.7
1,043 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,043 reviews

March 31, 2022

The service is always A1. The waiting room is inviting and comfortable. So happy the car was washed 😊 More

by Burnsytb
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Mar 31, 2022 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

March 31, 2022

An excellent experience building and purchasing my 2022 GLE450. At a time when other dealerships were adding $5K to $10K over MSRP for this vehicle, this dealership sold the vehicle at MSRP and did not tac More

by Kirti Mody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Russ Karkachov, Peter Pearce, Brad Derry
Mar 31, 2022 -

Mercedes-Benz of North Haven responded

Kirti, Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad Peter, Russ, and Muhammad were able to help, and we hope to see you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

March 29, 2022

An excellent experience purchasing our E300. Marc Petersen from their sales team handled the transaction timely & flawless…. More

by Tomnull001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Petersen, Brad Derry
Mar 30, 2022 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review, Tom. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Marc and our team here at Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

March 28, 2022

PJ was wonderful to work with. Knowledgeable, personable, attentive and willing to go the extra mile for his customer. Great experience. Buy your next car from PJ!! More

by ostrovdrmarisol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Mar 28, 2022 -

Mercedes-Benz of North Haven responded

Marisol, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! PJ and our team at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

March 28, 2022

Did what I wanted at the price quoted - it was a good service visit as usual! More

by CHASATT
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Mar 28, 2022 -

Mercedes-Benz of North Haven responded

Thank you! Bobby and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

March 28, 2022

Individuals were very polite and professional the only issue I had was with the diagnostic fee for every potential item being charged $180 times three is almost $600 to tell me what’s wrong with the vehic More

by Deboram520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ in sales 5 star, Zane Honious
Mar 28, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

March 26, 2022

Don has made the shopping for a car process less of a hassle. I will be recommending him to coworkers and friends! More

by Bigfoot19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Mar 28, 2022 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Don met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

March 26, 2022

We drove all the way from NY looking for a better experience. I have to say we were extremely impress of how honest PJ was from beginning to end. Did not push for the sale and everything he said was More

by MichaelangeloNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Mar 28, 2022 -

Mercedes-Benz of North Haven responded

Thank you! PJ and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new GLE! Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

March 25, 2022

Second time buying a car with Peter Pearce and it is always a pleasurable experience. Will definitely come again. More

by Oumi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
Mar 25, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Peter and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

March 24, 2022

Service provided by Zane was excellent! He also identified some problems to be addressed with supporting pictures. More

by dlross_1
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Mar 25, 2022 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zane met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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